Import Seafreight Clerk

Freightserve recruitment; Slough; On-site; GBP 28,000 - 36,000; Full time

Job summary

Freightserve recruitment in Berkshire (Colnbrook) is seeking an Import Seafreight Operator to manage day-to-day customer activities and coordinate with the operations team to ensure smooth shipments.

You will liaise with overseas offices for FCL, LCL and conventional cargo to meet schedules, enter shipments into the in-house system, prepare documentation, and ensure HMRC compliance; responsibilities include KPI monitoring, credit handling and accurate invoicing.

Qualifications

• Minimum 2 years customs entry experience.
• Experience within Import Seafreight.

Responsibilities

• Develop and maintain effective relationships with customers to support account development.
• Oversee day-to-day customer activities and align with the operations team.
• Coordinate with overseas offices to handle FCL, LCL and cargo to meet schedules.
• Ensure cost-effective, reliable carriage solutions for goods.
• Enter shipments on in-house system and monitor KPIs.
• Prepare all required documentation.
• Enter shipments to customs clearance, complying with HMRC procedures.
• Liaise with carriers and third parties for release and delivery of cargo.
• Maintain close client contact to advise status and delivery expectations.
• Monitor credit and collection activities per the company's credit policy.
• Invoice consignments according to customer rates or quotations.

Skills

Customs entry experience

Import Seafreight

Job description

Freightserve recruitment are looking for a Import Seafreight Operator for a well-established worldwide Freight Forwarder based in the Colnbrook, Berkshire area.

Duties

• Develop and maintain effective working relationships with each customer to enhance continued account development.
• Oversee and manage day –to-day customer activities and ensure the operations team is aligned.
• Liaise closely with the overseas offices to ensure the smooth handling of FCL, LCL and conventional cargo to meet the customers required schedule
• Ensure the most cost effective and reliable solution for the carriage of goods.
• Enter shipments on in house system and ensure that KPI’s are maintained.
• Obtain, check and prepare all documentation.
• Enter shipments to Customs Clearance, complying with HMRC procedures and regulations.
• Liaise with the carriers, consolidators and / or any third parties for the release and delivery of cargo.
• Maintain at all times close contact with the client to advise the status of their consignment and satisfy delivery expectation.
• Monitor credit and collection activities to maintain and comply with Company's credit policy and defined terms for each customer.
• Invoice consignments in accordance with the customer rates given or the quotation as provided to the customer.

Hours are Monday - Friday 09:00 - 1730

Experience Required

• Minimum 2 years customs entry experience
• Experience within Import Seafreight