Senior Import Clerk

Opus People Solutions Ltd; Ipswich; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Career development opportunities

Worldwide travel opportunities

Job summary

Opus People Solutions Ltd is seeking an Import Clerk for a UK-based logistics client. The role focuses on managing Deep Sea Import shipments from booking to final delivery, coordinating with overseas partners, and handling documentation.

You will work in a small team, require 3–4 years' experience, and enjoy expanding your expertise across freight forwarding, customs, and international supply chains. This position offers career development opportunities and potential worldwide travel.

Qualifications

• 3–4 years' experience in freight forwarding or logistics.
• Proven experience handling Deep Sea Import shipments.
• Good understanding of UK import procedures and customs processes.
• Experience with shipping lines, freight networks and overseas agents.
• Strong administration and documentation skills, with attention to detail.

Responsibilities

• Manage Deep Sea Import shipments from booking through final delivery.
• Coordinate with overseas agents, shipping lines, hauliers and customers.
• Prepare and process import documentation accurately and efficiently.
• Liaise with customs authorities and support clearance activities.
• Track shipment progress and provide proactive updates to customers.
• Resolve operational issues and delays quickly and effectively.
• Assist across wider logistics functions in a small team.

Skills

Import operations

Deep Sea Imports

Customer service

Microsoft Office

Attention to detail

Communication

Tools

Freight management systems

Job description

Salary: £30,000 - £35,000 + Career Development Opportunities

Travel the World Through Logistics

If you're passionate about international trade and enjoy managing shipments from origin to destination, this is an opportunity to join a growing logistics business where you'll gain exposure to global supply chains and work with cargo moving across multiple international markets. This role offers the chance to develop your expertise within worldwide freight movements while working alongside an experienced and supportive team. Our client provides freight, customs, warehousing and distribution solutions across the UK and internationally.

The Opportunity

Our client is seeking an experienced Import Clerk to join their freight and customs operation. This is a varied role within a small team environment, requiring someone who is happy to be hands-on across multiple areas of the import process.

The successful candidate will have strong experience managing Deep Sea Import shipments and be confident handling documentation, customs processes, customer communication, and shipment coordination from origin through to final delivery.

This is an excellent opportunity for someone who enjoys taking ownership of shipments and wants to work in a business that provides end-to-end logistics solutions including freight forwarding, customs clearance, distribution and warehousing.

Key Responsibilities

• Manage Deep Sea Import shipments from booking through to final delivery.
• Coordinate with overseas agents, shipping lines, hauliers and customers.
• Prepare and process import documentation accurately and efficiently.
• Liaise with customs authorities and support customs clearance activities.
• Track and monitor shipment progress, providing proactive updates to customers.
• Resolve operational issues and delays quickly and effectively.
• Arrange delivery schedules and transport requirements.
• Ensure all files, records and customs documentation are maintained accurately.
• Calculate and verify freight, customs and import-related charges.
• Support other freight forwarding and operational activities as required.
• Build strong relationships with customers, suppliers and overseas partners.
• Assist across the wider logistics function, reflecting the collaborative nature of a small team.

Essential Requirements

• Minimum 3-4 years' experience within freight forwarding or logistics.
• Proven experience handling Deep Sea Import shipments.
• Good understanding of UK import procedures and customs processes.
• Experience working with shipping lines, freight networks and overseas agents.
• Strong administration and documentation skills.
• Excellent communication and customer service abilities.Ability to prioritise workloads and manage multiple shipments simultaneously.
• High attention to detail and accuracy.
• Comfortable working within a small team where flexibility and teamwork are essential.
• Proficient in Microsoft Office and freight management systems.

What's on Offer?

• £30,000 - £35,000 depending on experience.
• Opportunity to travel worldwide with the business!
• Opportunity to work with international freight movements and global supply chains.
• Varied, all-round operational role with genuine responsibility.
• Supportive team environment.
• Long-term career development within a well-established logistics business with over 90 years of industry heritage.

Ideal Background

Import Clerk | Ocean Freight Operator | Deep Sea Imports Coordinator | Freight Forwarder | Import Operations Executive | Customs & Freight Coordinator | Ocean Import Specialist.