Implementation Officer

Civic Recruitment Limited; Slough; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Enhanced DBS

Job summary

Civic Recruitment Limited in Slough is recruiting for a 4-5 month contract with a local authority, focusing on Adult Continuing Healthcare (CHC). The role serves as the subject matter expert, leading best practice across Adult Social Care and ensuring compliance with national legislation and local policies.

The post requires a Qualified Social Worker with CHC expertise, strong knowledge of Care Act 2014 and Health and Social Care Act 2012, and experience completing CHC assessments, DSTs, and

Qualifications

• Qualified Social Worker with current professional registration and substantial experience in Adult Social Care.
• Strong knowledge of CHC processes, legislation and national guidance.
• Experience completing CHC assessments, DSTs and supporting funding decisions.
• Ability to coach staff and provide reflective supervision.

Responsibilities

• Lead specialist for CHC within Adult Social Care, advising managers and practitioners.
• Promote best practice in CHC in line with national guidance and local policies.
• Provide training, coaching, and reflective supervision to social workers and relevant staff.
• Support complex casework and disputes related to CHC funding decisions.
• Represent the local authority at dispute meetings and Ombudsman investigations when required.
• Complete CHC Checklists and DSTs and gather robust evidence for CHC applications.
• Advise on strengths-based care planning and funding approaches.
• Ensure care and support plans are reviewed in line with policy and best value.

Skills

CHC expertise

Dispute resolution

Training & coaching

Adult Social Care

Education

Qualified Social Worker with registration

Job description

Slough, United Kingdom | Posted on 21/05/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

4-5 month contract with a local authority

Summary

• This is a 4-5 month contract with a local authority, focusing on Adult Continuing Healthcare (CHC). The role serves as the subject matter expert, leading best practices across Adult Social Care. It is crucial for developing and maintaining high-quality practice standards in accordance with national legislation, such as the Care Act 2014 and Health and Social Care Act 2012, as well as local policies and procedures.

Responsibilities

• Act as the lead specialist for CHC within Adult Social Care, providing expert advice and guidance to managers and practitioners.
• Promote and embed best practice in CHC in line with national guidance and local policies.
• Provide training, coaching, and reflective supervision to social workers and relevant staff.
• Support complex casework, including dispute resolution relating to CHC funding decisions.
• Represent the local authority at dispute meetings, Independent Review Panels, and Ombudsman investigations where required.
• Complete CHC Checklists and Decision Support Tools (DSTs) and support the development of robust evidence for CHC applications.
• Provide advice and consultation on strengths-based approaches to care planning and funding.
• Ensure care and support plans are reviewed in line with policy, contractual requirements, and best value principles.

Essential Experience Required

• Qualified Social Worker (or equivalent professional qualification) with relevant professional registration.
• Significant experience in Adult Social Care, with strong expertise in Continuing Healthcare (CHC).
• In-depth knowledge of relevant legislation, including:
  • Care Act 2014
  • Health and Social Care Act 2012
  • National CHC Framework and guidance
• Experience completing CHC assessments, checklists, and Decision Support Tools (DSTs).
• Proven experience managing complex cases and resolving funding disputes.
• Experience supporting, mentoring, or supervising staff.

Essential Qualifications Required

• Specialist knowledge of CHC processes, eligibility criteria, and dispute procedures.
• Strong analytical and decision-making skills in complex and sensitive situations.
• Excellent communication and interpersonal skills, with the ability to influence and challenge appropriately.

Additional Information

• Working hours: 37 hours per week.
• Location: 25 Windsor Road, Slough, Berkshire, SL1 2EJ, United Kingdom.
• Work pattern: Minimum of 2 days in the office.
• Enhanced DBS required.
• Bi-weekly work schedule.
• The role closes on 22nd May 2026.