Interim Quality Assurance and Improvement Officer

Civic Recruitment Limited; Birmingham; On-site; GBP 30,000 - 42,000; Full time

Job summary

Civic Recruitment Limited in Birmingham seeks an Interim Quality Assurance and Improvement Officer to lead QA across Children’s Services for a 3-month local authority contract.

You will evaluate practice, conduct audits, and support practitioners and managers to embed excellent social work, with data-informed improvement actions. DBS required; 36.5 hours/week; hybrid pattern (2 in-office days, 3 remote). Contract ends 12 August 2026.

Qualifications

• Minimum 3–4 years post-qualification experience as a Social Worker.
• Significant experience within Children’s Social Care Services.
• Experience undertaking audits, practice evaluations, or quality assurance activities.
• Experience supporting practice improvement and service development initiatives.

Responsibilities

• Undertake regular practice evaluations, case audits, dip sampling, and quality assurance activities across Children’s Services.
• Moderate and quality assure audits completed by managers and practitioners.
• Evaluate the quality and effectiveness of social work practice against statutory requirements, professional standards, and organisational expectations.
• Identify areas of good practice and opportunities for service improvement.
• Gather and incorporate the views and experiences of children, young people, and families into quality assurance activities.
• Monitor the implementation and impact of improvement actions.

Skills

Quality Assurance

Auditing

Social Work

Education

Social Work Degree

CQSW

Job description

Interim Quality Assurance and Improvement Officer

Birmingham, United Kingdom | Posted on 30/07/2026

At Civic Recruitment Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector‑specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre‑screened candidates, Civic Recruitment Limited is well‑positioned to cater to the specific needs of both public and private sectors.

Job Description

3-month contract position with a local authority

Summary

• This is a 3-month contract position with a local authority, working within the Practice Hub. The postholder will lead and contribute to quality assurance activities across Children's Services, ensuring that children, young people, and families receive high-quality, effective, and relationship-based support. The role focuses on evaluating practice, identifying strengths and areas for improvement, analysing performance and practice data, and supporting practitioners and managers to embed excellent social work practice.

Responsibilities

• Undertake regular practice evaluations, case audits, dip sampling, and quality assurance activities across Children's Services.
• Moderate and quality assure audits completed by managers and practitioners.
• Evaluate the quality and effectiveness of social work practice against statutory requirements, professional standards, and organisational expectations.
• Identify areas of good practice and opportunities for service improvement.
• Gather and incorporate the views and experiences of children, young people, and families into quality assurance activities.
• Monitor the implementation and impact of improvement actions.

Requirements:

• Minimum 3-4 years post-qualification experience as a Social Worker.
• Significant experience within Children's Social Care Services.
• Experience undertaking audits, practice evaluations, or quality assurance activities.
• Experience supporting practice improvement and service development initiatives.
• Social Work Degree, DipSW, CQSW, or equivalent recognised social work qualification.
• Registration with Social Work England.Evidence of continuing professional development.

Additional Information

• Working hours: 36.5 hours per week
• DBS required.
• Location: One Avenue Road, Aston, Birmingham, West Midlands, B6 4DU, United Kingdom
• Work pattern: 2 days in the office (Monday and Thursday) mandatory, 3 days remote (the number of days may vary)
• The role closes on 12th August 2026