Impactful Support Worker – 24/7 Mental Health Accommodation

Together for Mental Wellbeing; Hounslow; On-site; GBP 29,000 - 36,000; Full time

Job summary

Together for Mental Wellbeing in Hounslow is seeking a dedicated support worker to join our 24-hours mental wellbeing accommodation-based supported living service for adults 18-65 with diagnosed mental illness and/or primary mental health needs.

This full-time permanent role focuses on helping individuals maintain mental health, prevent tenancy breakdown, and collaborate with mental health professionals to promote independence while ensuring a safe, empathetic environment across a 24/7 shift

Qualifications

• Experience in supporting vulnerable individuals from paid or voluntary work or life experience
• GCSE or Level II qualification in English, or equivalent
• Basic competence with email and word processing software
• Non-judgemental attitude with empathetic service user support
• Ability to establish professional boundaries and work safely with service users
• Willing to undertake domestic tasks for service users as needed
• Problem-solving skills related to welfare benefits, education and relationships
• Open to formal and informal job-related learning
• Willing and able to collaborate with colleagues and other organisations
• Able to use email and computerised systems for service user records
• Capable of travelling or using public transport
• Willing to work a varied 24/7 rota with notice

Responsibilities

• Support individuals to maintain good mental health and maximise recovery outcomes
• Help prevent tenancy breakdown and support community integration
• Engage with mental health professionals and relevant agencies
• Create a safe, supportive environment respecting Equality Act principles
• Promote independence and assist with daily living tasks as needed

Skills

Experience with vulnerable individuals

GCSE English or Level II

Email and word processing

Empathy and non-judgemental approach

Professional boundaries

Creating a safe environment

Domestic tasks when needed

Problem solving welfare benefits

Willingness to learn

Collaboration with services

Use of electronic records

Able to travel/public transport

Willing to work 24/7 rota

Education

GCSE English or Level II

Job description

Together for Mental Wellbeing in Hounslow is seeking a dedicated support worker to join our 24-hours mental wellbeing accommodation-based supported living service for adults 18-65 with diagnosed mental illness and/or primary mental health needs.

This full-time permanent role focuses on helping individuals maintain mental health, prevent tenancy breakdown, and collaborate with mental health professionals to promote independence while ensuring a safe, empathetic environment across a 24/7 shift