Impactful Relief Supervisor — Child Contact Centre

YMCA Bournemouth; Bournemouth; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Employee assistance programme

Discounted gym memberships

Blue Light Card eligibility

Accommodation stays

Job summary

YMCA Bournemouth is seeking a Relief Child Contact Centre Supervisor to ensure safe, court-ordered contact sessions and maintain safeguarding standards. The role involves planning sessions, handling enquiries, and producing reports for court use.

You will work with a supportive team, manage workloads, and uphold NACCC policies while benefiting from YMCA Bournemouth’s staff provisions and development opportunities.

Qualifications

• Must hold safeguarding Level 3 or be willing to undertake training.
• Experience with children and families in public or voluntary sector.
• Proficient in Word processing, databases and spreadsheets.
• Solid knowledge of safeguarding, data protection and health and safety.

Responsibilities

• Plan and deliver child contact sessions safely and in line with court orders.
• Ensure CCC and NACCC policies are followed, including DBS checks and safeguarding.
• Respond to service users’ enquiries and file emails/records online.
• Write reports for court proceedings and present when required.
• Organise workload independently with a creative, flexible approach.

Skills

Time management

Communication

Organisation

Empathy

Reflective practice

Education

Safeguarding Level 3

Tools

MS Word

MS Excel

Databases

Job description

YMCA Bournemouth is seeking a Relief Child Contact Centre Supervisor to ensure safe, court-ordered contact sessions and maintain safeguarding standards. The role involves planning sessions, handling enquiries, and producing reports for court use.

You will work with a supportive team, manage workloads, and uphold NACCC policies while benefiting from YMCA Bournemouth’s staff provisions and development opportunities.