Family Time Supervisor – Dorset Freedom Care

Freedom Care Group; England; Remote; GBP 14,000 - 19,000; Full time

Job summary

Freedom Care Group is seeking a Family Time Supervisor to provide safe, structured supervision across Dorset. You will help children spend time with their parents or carers within agreed arrangements, ensuring welfare is at the centre of every session.

The role requires empathy, calm professional judgment and the ability to work flexibly, including evenings and weekends. You will participate in supervision and ongoing training to support practice.

Qualifications

• Minimum Level 3 qualification in Health and Social Care or equivalent.
• Level 3 qualifications in Maths and English.
• Experience with children and families, preferably in social care, education or supervised contact.

Responsibilities

• Supervising Family Time sessions in line with contact agreements, court orders or agency instructions.
• Support children emotionally before, during and after sessions.
• Observe interactions and record children's experiences impartially and accurately.
• Complete detailed, factual reports within required timescales.
• Read risk assessments and keep children safe by monitoring changing circumstances.

Skills

Health & Social Care Level 3

Maths Level 3

English Level 3

Education

Level 3 Health and Social Care qualification

Job description

Family Time Supervisor - Dorset

Freedom Care Group have been providing Childcare services for over 25 years. We offer bespoke services including Childcare, Family Time and Support and Education.

Location: Across Dorset

Hours: Flexibility to work evenings, weekends and school holidays is required according to session arrangements.

About the role

Are you passionate about helping children feel safe, supported and heard? Do you have experience working with children and families and the confidence to remain calm in sensitive situations?

Freedom Care Group is looking for caring, professional and reliable Family Time Supervisors to support our supervised family contact service across Dorset.

You will help children spend time with their parents, relatives or carers in a safe, structured and welcoming environment. Keeping each child's welfare at the centre of your work, you will supervise interactions, provide reassurance and produce clear, factual reports.

This rewarding role requires empathy, sound judgement and the ability to remain impartial while supporting families experiencing difficult circumstances.

What you'll be doing

• Supervising Family Time sessions in line with contact agreements, relevant court orders and referring agencies' instructions.
• Supporting children emotionally so they feel secure and comfortable before, during and after sessions.
• Observing interactions and recording children's experiences, responses and emotional well-being accurately and impartially.
• Completing detailed, factual reports within the required timescales.
• Reading risk assessments, assessing changing circumstances during sessions and taking appropriate action to keep children safe.
• Recognising and reporting safeguarding concerns promptly through Freedoms procedures.
• Responding calmly to conflict or distress, using appropriate de-escalation techniques.
• Communicating professionally with parents, carers, colleagues, social workers and other relevant professionals.
• Escorting children to and from sessions where required and agreed.
• Attending relevant meetings, supervision and further training.

What we’re looking for

Essential requirements

• A minimum Level 3 qualification in Health and Social Care, or an equivalent relevant qualification.
• Level 3 qualifications in Maths and English.
• Previous experience working with children and families, preferably within social care, education or supervised contact.
• A strong understanding of safeguarding and child protection.
• Excellent observation skills and the ability to write clear, accurate and impartial reports.
• A calm, empathetic approach and the ability to remain professional in emotionally challenging situations.
• An understanding of confidentiality and professional boundaries.
• Respect for each child and family's individual, cultural, racial and ethnic needs.
• Good organisation, reliability and the ability to work independently.
• Flexibility to meet agreed session arrangements, including evenings, weekends and school holidays.

A valid driving licence and access to reliable transport are required where the assignment involves driving.

Desirable experience and skills

• Experience working alongside social workers or other professionals in a multi-agency setting.
• Experience of supervised family contact.
• Knowledge of conflict resolution and de-escalation techniques.
• Previous training in domestic abuse.

Working with Freedom

At Freedom, positive relationships and children's well-being are at the heart of our work. You will work alongside our Family Time team, communicating with the coordinator and contributing to a consistent, child-focused service.

You will participate in supervision, team meetings and relevant training to support your practice and professional development.

Safeguarding

Freedom Care Group is committed to safeguarding children and young people. Appointment is subject to satisfactory safer recruitment checks, including appropriate references, an Enhanced DBS check and verification of qualifications and right to work.