Impactful Refugee Integration Specialist

WEBRECRUIT; Coventry; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Salary £28,271 per annum

25 days' annual leave

Pension

Flexible working

Employee Recognition Programme

Training and development opportunities

Employee Assistance Programme

Social gatherings and staff retreats

Fully stocked staffroom

Job summary

Webrecruit is advertising a full-time, permanent position for a Support & Integration Officer in Coventry. You will provide person-centred guidance to refugees as they resettle and integrate into their communities.

You will manage a caseload, assess needs, and develop tailored support across housing, finances, education, employment, health and immigration, while building partnerships with external agencies.

Qualifications

• Experience of providing advice and guidance, advocacy and culturally sensitive support.
• Experience and knowledge of working with people with complex and/or multiple support needs.
• The ability to effectively assess, manage and continuously review needs and risks.
• The ability to maintain accurate records and manage a caseload.
• An understanding of safeguarding vulnerable adults.
• Strong verbal and written communication skills.

Responsibilities

• Carry out pre-tenancy assessments and risk assessments.
• Maintain accurate case files and CRM records.
• Accompany residents to appointments and organise house meetings.
• Complete referrals and employment or welfare benefit forms.
• Build relationships with external agencies and referral partners.
• Organise and attend group trips for residents.

Skills

Advice and guidance

Advocacy

Culturally sensitive support

Communication skills

Caseload management

Safeguarding awareness

Tools

CRM software

Job description

Webrecruit is advertising a full-time, permanent position for a Support & Integration Officer in Coventry. You will provide person-centred guidance to refugees as they resettle and integrate into their communities.

You will manage a caseload, assess needs, and develop tailored support across housing, finances, education, employment, health and immigration, while building partnerships with external agencies.