Impactful Out-of-Hours Domiciliary Care Coordinator

Westfield Secondary School; England; On-site; GBP 22,000 - 30,000; Full time

Job summary

Home First Community is seeking an Out of Hours Coordinator to ensure continuity of domiciliary care outside standard office hours. You will be the first point of contact for urgent issues, staffing challenges and service user needs, ensuring safe, responsive and person-centred care at all times.

You will work with and be supported by a dynamic and experienced team. The role focuses on coordinating care delivery, handling emergencies and changes, guiding care staff, and maintaining service

Qualifications

• Experience in domiciliary care or a similar health/social care setting.
• Understanding of safeguarding and person-centred care.
• Ability to work independently and take responsibility.
• Right to work in the UK; sponsorship not available for this vacancy.

Responsibilities

• Coordinate care delivery during out-of-hours periods
• Respond calmly and effectively to emergencies and last‑minute changes
• Support and guide care staff, ensuring confidence and continuity
• Solve problems quickly and effectively to maintain service quality
• Communicate clearly with staff, service users, and professionals
• Use IT systems to update schedules, records, and communications
• Ensure all decisions reflect safeguarding and best practice principles

Skills

Problem Solver

Works Well Under Pressure

Excellent Communicator

Assertive

IT Literate

Job description

Home First Community is seeking an Out of Hours Coordinator to ensure continuity of domiciliary care outside standard office hours. You will be the first point of contact for urgent issues, staffing challenges and service user needs, ensuring safe, responsive and person-centred care at all times.

You will work with and be supported by a dynamic and experienced team. The role focuses on coordinating care delivery, handling emergencies and changes, guiding care staff, and maintaining service