Impactful Case Administrator - OMU & Justice

Serco Limited; Marchington; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Pension up to 6%

Training and development

Employee wellbeing programme

Discounts across retailers

Employee networks

Job summary

Serco Limited in Staffordshire is recruiting a Case Administrator to support the Offender Management Unit at HMP Dovegate. You will provide high quality administrative support to Prison Offender Managers, ensuring case documentation is processed accurately, securely and in line with Prison Service Instructions.

This role requires confidentiality, organisation and professionalism. You will perform sentence calculation, parole and custody administration tasks, file and archive sensitive records,

Qualifications

• Excellent administration skills in a busy office environment.
• Strong written and verbal communication skills.
• High levels of accuracy and attention to detail.

Responsibilities

• Provide clerical and administrative support across all areas of the Offender Management Unit.
• Accurately create, maintain and update offender records across computerised and local recording systems.
• Work closely with Prison Offender Managers and Supervisors to support transfers, new receptions, discharges and licence production.
• Communicate effectively with internal colleagues and external agencies including Police, Probation, Magistrates' Courts, Crown Courts and other prisons.
• Ensure all written and verbal information is handled securely and confidentially at all times.
• Produce reports as requested and maintain accurate audit trails of actions taken.
• File, archive and control sensitive prisoner records in line with security and data protection requirements.
• Support sentence planning, parole, re categorisation and release processes in line with PSI guidelines.
• Demonstrate flexibility by supporting all areas of OMU activity when required.

Skills

Excellent administration

Strong written and verbalcommunication

:

Attention to detail

Multitasking

Education

GCSEs in English and Mathematics

Tools

Microsoft Word

Excel

Job description

Serco Limited in Staffordshire is recruiting a Case Administrator to support the Offender Management Unit at HMP Dovegate. You will provide high quality administrative support to Prison Offender Managers, ensuring case documentation is processed accurately, securely and in line with Prison Service Instructions.

This role requires confidentiality, organisation and professionalism. You will perform sentence calculation, parole and custody administration tasks, file and archive sensitive records,