Impact-Driven Research & Quality Assurance Specialist

Birmingham Children’s Trust Limited; Birmingham; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual leave 30 days + bank holidays

Free on-site parking

Internal employee benefits scheme

Flexible and hybrid working

LG Pension scheme

Job summary

Birmingham Children’s Trust Limited is seeking a Research and Quality Assurance Specialist to analyse data from feedback, service user experiences, and performance against KPIs, and to translate findings into actionable recommendations for service improvement. The role focuses on both qualitative and quantitative analysis and requires clear communication to diverse audiences.

Ideal candidates will have a degree-level education (or equivalent), strong relationship-building skills, and a

Qualifications

• Educated to degree level (or equivalent) with relevant post-qualification experience.
• Can build and maintain effective working relationships with a variety of internal colleagues, teams and partner organisations.
• Able to work flexibly and manage competing priorities to meet deadlines.
• Experience of analysing and interpreting a range of qualitative and quantitative data.
• Understands and can apply a variety of data collection and research approaches.
• Excellent written and verbal communication skills, with the ability to present information clearly to different audiences.
• Passionate about improving outcomes for children and young people through evidence-based practice and service improvement.

Responsibilities

• Support research activity and a programme of quality assurance work to inform service improvement and practice development.
• Undertake qualitative and quantitative analysis of data sources such as feedback, service user experiences, and performance against KPIs.
• Communicate key findings and recommendations in clear, meaningful formats to a variety of audiences.

Skills

Degree level or equivalent

Relationship building

Prioritisation

Qualitative data analysis

Quantitative data analysis

Data collection methods

Written and verbal communication

Evidence-based practice

Education

Degree level (or equivalent)

Job description

Birmingham Children’s Trust Limited is seeking a Research and Quality Assurance Specialist to analyse data from feedback, service user experiences, and performance against KPIs, and to translate findings into actionable recommendations for service improvement. The role focuses on both qualitative and quantitative analysis and requires clear communication to diverse audiences.

Ideal candidates will have a degree-level education (or equivalent), strong relationship-building skills, and a