Birmingham - Quality Assurance and Improvement Officer

Eden Brown Synergy; Birmingham; On-site; GBP 37,505 - 53,416; Full time

Benefits offered by this job

DBS check paid by agency

Referral bonus

Bonus for finding your own job

Job summary

Birmingham Children's Trust is seeking an experienced Quality Assurance and Improvement Officer to support their dynamic Team. Based at One Avenue Road, Aston, Birmingham, you will lead quality assurance activities and drive service improvement to protect and promote the welfare of children.

You will monitor compliance with statutory guidance, identify development needs, support practitioners with coaching, and help prepare for Ofsted inspections.

Qualifications

• Experience with quality assurance processes and improvement initiatives.
• Ability to lead audits, case reviews and thematic audits.

Responsibilities

• Lead quality assurance activities including audits to drive service improvement.
• Monitor compliance with statutory guidance and local authority policies.
• Identify trends and produce reports to improve outcomes for children and families.
• Provide feedback and coaching to managers and practitioners to promote best practice.
• Develop and implement quality improvement initiatives to enhance service delivery.

Education

Social Work Qualification – Degree or equivalent

Job description

Birmingham Children's Trust is currently seeking an experienced Quality Assurance and Improvement Officer to support their dynamic Team.

Location

One Avenue Road, Aston, Birmingham

Pay Rate

£33.00 per hour (Umbrella)

Key Responsibilities

• Lead quality assurance activities, including case audits, practice reviews, and thematic audits to drive service improvement.


• Monitor compliance with statutory guidance, legislation, and local authority policies, ensuring high standards of practice.


• Identify trends, strengths, and areas for development, producing reports and recommendations to improve outcomes for children and families.


• Support managers and practitioners through feedback, coaching, and the promotion of best practice.


• Develop and implement quality improvement initiatives to enhance service delivery and performance.


• Analyse performance data and quality assurance findings to inform strategic planning and continuous improvement.


• Work collaboratively with operational teams and multi-agency partners to embed learning and improve safeguarding practice.


• Contribute to the preparation for Ofsted inspections and ensure services meet regulatory standards and expectations.


• Promote reflective practice, learning from audits, complaints, compliments, and safeguarding reviews.


• Ensure children's voices, lived experiences, and outcomes remain central to all quality assurance and service improvement activities.

Essential Requirements

• Social Work Qualification - Degree or equivalent


• At least 3 years' experience as a social worker within children's services


• Social Work England Registration


• Driving license and access to own vehicle

Benefits of working with Eden Brown Synergy include:

• DBS check processed and paid for by Eden Brown Synergy


• Referral bonus if you refer a colleague or friend to us


• Bonus for finding your own job


• Twice weekly payroll

Eden Brown Synergy is an equal opportunities employer.