QA & Improvement Lead, Children's Services (Remote)

Civic Recruitment Limited; Birmingham; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Civic Recruitment Limited in Birmingham seeks an Interim Quality Assurance and Improvement Officer to lead QA across Children’s Services for a 3-month local authority contract.

You will evaluate practice, conduct audits, and support practitioners and managers to embed excellent social work, with data-informed improvement actions. DBS required; 36.5 hours/week; hybrid pattern (2 in-office days, 3 remote). Contract ends 12 August 2026.

Qualifications

• Minimum 3–4 years post-qualification experience as a Social Worker.
• Significant experience within Children’s Social Care Services.
• Experience undertaking audits, practice evaluations, or quality assurance activities.
• Experience supporting practice improvement and service development initiatives.

Responsibilities

• Undertake regular practice evaluations, case audits, dip sampling, and quality assurance activities across Children’s Services.
• Moderate and quality assure audits completed by managers and practitioners.
• Evaluate the quality and effectiveness of social work practice against statutory requirements, professional standards, and organisational expectations.
• Identify areas of good practice and opportunities for service improvement.
• Gather and incorporate the views and experiences of children, young people, and families into quality assurance activities.
• Monitor the implementation and impact of improvement actions.

Skills

Quality Assurance

Auditing

Social Work

Education

Social Work Degree

CQSW

Job description

Civic Recruitment Limited in Birmingham seeks an Interim Quality Assurance and Improvement Officer to lead QA across Children’s Services for a 3-month local authority contract.

You will evaluate practice, conduct audits, and support practitioners and managers to embed excellent social work, with data-informed improvement actions. DBS required; 36.5 hours/week; hybrid pattern (2 in-office days, 3 remote). Contract ends 12 August 2026.