Impact-Driven Business Analyst | Process Excellence & Change

Gravitas Recruitment Group (Global) Ltd; Liverpool City Region; Hybrid; GBP 45,000 - 56,000; Full time

Job summary

A dynamic Housing Association is seeking a Business Analyst to investigate, analyze and improve business activities and processes. Your insights will influence efficiency, stakeholder engagement and strategic outcomes across teams and external providers.

This FTC role (12 months, with potential extension or transition to permanent) involves facilitating discovery, mapping workflows, documenting requirements and supporting end-to-end delivery with a customer-focused mindset.

Qualifications

• Proven experience in change management and business analysis.
• Strong stakeholder engagement and communication skills across all levels.
• Ability to gather, interpret, and simplify complex information.
• Proficiency in IT packages such as Excel and Visio.
• Excellent analytical and problem-solving capabilities.

Responsibilities

• Understand business needs from projects or change initiatives and conduct comprehensive business analysis.
• Facilitate workshops and meetings to diagnose issues, gather requirements, and design future processes.
• Document requirements clearly to ensure shared understanding and stakeholder buy-in.
• Model and improve business processes to align with strategic objectives.
• Identify cost savings and efficiency opportunities in line with organizational goals.
• Support project lifecycle from ideation to deployment, ensuring high-quality deliverables.
• Collaborate with stakeholders to implement, test, and embed solutions, ensuring desired benefits are achieved.
• Create detailed specifications for systems and processes to guide development and implementation.

Skills

Change management

Stakeholder engagement

Requirements gathering

Analytical thinking

Problem solving

Customer focus

Tools

Excel

Visio

Job description

A dynamic Housing Association is seeking a Business Analyst to investigate, analyze and improve business activities and processes. Your insights will influence efficiency, stakeholder engagement and strategic outcomes across teams and external providers.

This FTC role (12 months, with potential extension or transition to permanent) involves facilitating discovery, mapping workflows, documenting requirements and supporting end-to-end delivery with a customer-focused mindset.