Business Analyst - Drive Change & Process Improvement (FTC)

Gravitas Group; West Kirby; On-site; GBP 45,000 - 56,000; Full time

Job summary

Gravitas Group, a well established Housing Association, seeks a Business Analyst to investigate, analyze, and improve business activities and processes. You will uncover solutions, facilitate collaboration, and embed sustainable changes across teams.

Design requirements, model processes, and support the project lifecycle from ideation to deployment. Drive efficiency with Excel and Visio; excel at stakeholder engagement, clear communication, and a customer-focused mindset.

Qualifications

• Proven experience in change management and business analysis.
• Strong stakeholder engagement and cross-level communication.
• Ability to gather, interpret, and simplify complex information.
• Proficiency in IT packages such as Excel and Visio.
• Excellent analytical and problem-solving capabilities.
• Customer-focused mindset with a drive to deliver results.
• Flexibility to work in different locations and adapt to business needs.

Responsibilities

• Understand business needs from projects or change initiatives and conduct comprehensive business analysis.
• Facilitate workshops and meetings to diagnose issues, gather requirements, and design future processes.
• Document requirements clearly to ensure shared understanding and stakeholder buy-in.
• Model and improve business processes to align with strategic objectives.
• Identify cost savings and efficiency opportunities in line with organizational goals.
• Support project lifecycle from ideation to deployment, ensuring high-quality deliverables.
• Collaborate with stakeholders to implement, test, and embed solutions, ensuring desired benefits are achieved.
• Create detailed specifications for systems and processes to guide development and implementation.

Skills

Business Analysis

Change Management

Stakeholder Engagement

Communication

Data Interpretation

Excel

Visio

Analytical Skills

Problem Solving

Customer Focus

Flexibility

Education

Lean Six Sigma Certification

Project Management Certification

Tools

Excel

Visio

Job description

Gravitas Group, a well established Housing Association, seeks a Business Analyst to investigate, analyze, and improve business activities and processes. You will uncover solutions, facilitate collaboration, and embed sustainable changes across teams.

Design requirements, model processes, and support the project lifecycle from ideation to deployment. Drive efficiency with Excel and Visio; excel at stakeholder engagement, clear communication, and a customer-focused mindset.