Imaging Operations Lead: Digital Processing & Quality

Iron Mountain; Kilsby; On-site; GBP 65,000 - 95,000; Full time

Job summary

Iron Mountain is hiring an Operations Manager to lead the Digital Imaging & Document Processing operations in Lutterworth. This role directs operational strategy, team performance, and financial oversight to deliver high-quality services for clients.

You will drive SOP adherence, process improvements, and collaboration with senior management to forecast, plan, and optimize resource utilisation while maintaining regulatory compliance and client satisfaction.

Qualifications

• Leads large teams and oversees operations in fast-paced environment.
• Manages KPIs, quality, and service delivery.
• Drives continuous improvement and operational efficiency.

Responsibilities

• Oversee all activities and team members to ensure high performance.
• Serve as key client contact and ensure objectives are met.
• Set and monitor daily service deliverables and KPIs.

Skills

Leadership

People management

Strategic planning

Operational excellence

Communication

Job description

Iron Mountain is hiring an Operations Manager to lead the Digital Imaging & Document Processing operations in Lutterworth. This role directs operational strategy, team performance, and financial oversight to deliver high-quality services for clients.

You will drive SOP adherence, process improvements, and collaboration with senior management to forecast, plan, and optimize resource utilisation while maintaining regulatory compliance and client satisfaction.