Imaging Admin Officer | Flexible Hours

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 19,000 - 23,000; Full time

Job summary

Walsall Healthcare NHS Trust is seeking a Clerical Officer for the Imaging Department to provide efficient administrative support in a busy hospital setting.

You will handle day-to-day enquiries, manage referrals and patient records, and coordinate with clinicians and other departments. The role requires accuracy, confidentiality and a flexible approach to rota shifts including evenings and weekends. Experience in NHS admin is desirable.

Qualifications

• Minimum of 2 years administrative/clerical experience within an NHS organisation in the last 2 years.
• Business and Administration Level 2 is desirable.
• Demonstrate excellent prioritisation and time management skills and adaptability.
• Excellent communication skills and good organisational abilities.
• Flexible working approach.

Responsibilities

• Provide efficient, effective clerical support to the Imaging Department.
• Handle day-to-day enquiries from the public and other hospital departments.
• Process imaging referrals and maintain patient records accurately.
• Maintain confidentiality and adherence to policies.
• Receive, direct and respond to telephone queries and visitors.

Skills

Excellent communication skills

Strong organisational skills

Prioritisation & time management

Flexible working

Education

Business and Administration Level 2

Tools

CRIS

Job description

Walsall Healthcare NHS Trust is seeking a Clerical Officer for the Imaging Department to provide efficient administrative support in a busy hospital setting.

You will handle day-to-day enquiries, manage referrals and patient records, and coordinate with clinicians and other departments. The role requires accuracy, confidentiality and a flexible approach to rota shifts including evenings and weekends. Experience in NHS admin is desirable.