IM&T Operations Engineer — Flexible, Mission-Critical IT

The Methodist Church in Britain; Stoke-on-Trent; Sur place; GBP 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Flexible working where possible

Agile working where relevant to the ro

Development packages to help staff’s潜潜

Résumé du poste

The University Hospitals of North Midlands NHS Trust is seeking an IM&T Operations Engineer to provide third line support for business-critical servers, storage and cloud platforms. You will act as the lead IT expert for deployment, configuration and security while guiding the service desk and implementing Trust standards.

In this role you will manage projects, advise on infrastructure choices, and research emerging technologies to keep services reliable for 7,000+ users and clinical systems.

Qualifications

• Degree level or equivalent IT experience.
• MCSE and/or MCSA or equivalent specialist IT training.

Responsabilités

• Provide authoritative IT advice and guidance to Trust staff.
• Act as lead IT expert for support, build, configuration and deployment of business-critical server, SAN and cloud technologies.
• Manage and resolve diverse and often complex technical issues.
• Own and close Business as Usual tickets escalated from the service desk.
• Investigate infrastructure problems escalated by the Desktop Team and restore lost IT services, especially clinical ones, as quickly as possible.
• Design, specify, install and configure new server, storage, network security and cloud technologies to Trust standard.
• Manage small to medium projects, give technical input to large ones, and direct and attend project meetings.
• Provide third line support for all Trust IM&T services and cascade specialist knowledge through training, documentation and Trust-wide procedures.
• Provide infrastructure consultancy across IM&T to ensure operational effectiveness and enhance systems in line with Trust and NHS Digital strategies.
• Research new and emerging technologies and assess their impact on existing or planned services.

Connaissances

Complex technical issues

Server and storage estate management

LAN/WAN networking knowledge

Analytical skills

Communication with users

Formation

Degree level or equivalent IT experience

MCSE and/or MCSA or equivalent specialist IT training

Outils

Windows Server 2008-2016

Linux

Unix

SAN/NAS storage technologies

Firewall devices

Description du poste

The University Hospitals of North Midlands NHS Trust is seeking an IM&T Operations Engineer to provide third line support for business-critical servers, storage and cloud platforms. You will act as the lead IT expert for deployment, configuration and security while guiding the service desk and implementing Trust standards.

In this role you will manage projects, advise on infrastructure choices, and research emerging technologies to keep services reliable for 7,000+ users and clinical systems.