Ilfracombe Store Leader - Drive Sales and Impact

Scope; Ilfracombe; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Disability Confident employer

Job summary

Scope’s Ilfracombe shop is seeking a proactive Shop Manager to lead a team of paid colleagues and volunteers. You will drive sales, manage stock and develop staff while ensuring a welcoming experience for customers and donors at all times.

You will recruit, guide, and support the team, working with the Assistant Shop Manager to optimise shop performance and online listings, with an emphasis on inclusivity and community engagement.

Qualifications

• Experience in retail management and leading a team.
• Strong recruitment, development and performance management skills.
• Understanding of DBS (Disclosure and Barring Service) checks and compliance.

Responsibilities

• Maximise shop sales and continuously improve performance.
• Oversee stock intake, preparation, density on the shop floor and online listings.
• Recruit, manage and develop paid staff and volunteers within Scope policies.
• Collaborate with the Assistant Shop Manager to run the shop smoothly.
• Provide a welcoming and inclusive customer and donor experience.

Skills

Team leadership

Retail management

Customer service

Visual merchandising

Job description

Scope’s Ilfracombe shop is seeking a proactive Shop Manager to lead a team of paid colleagues and volunteers. You will drive sales, manage stock and develop staff while ensuring a welcoming experience for customers and donors at all times.

You will recruit, guide, and support the team, working with the Assistant Shop Manager to optimise shop performance and online listings, with an emphasis on inclusivity and community engagement.