Shop Manager: Lead Retail, Drive Community Impact

Mind; Birmingham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Staff discount 25%

Pension and life assurance

Employee Assistance Programme

Cycle to Work

Job summary

Mind Retail in England operates almost 200 shops. We are seeking a Shop Manager who can own store performance, maximise profits, and deliver high standards with creative flair.

You will lead a diverse team of staff and volunteers, creating a welcoming environment for customers and volunteers alike. Join us to drive change in the community, with development opportunities, supportive induction, and Mind's commitment to work-life balance.

Qualifications

• Experience as a retail manager or similar.
• Ability to lead and motivate others.
• Plan and prioritise workload for self and team.
• Commercial awareness.
• Strong customer focus.
• Demonstrates Mind's values and behaviours.

Skills

Retail leadership

Team motivation

Workload planning

Commercial awareness

Customer focus

Values & behaviours

Job description

Mind Retail in England operates almost 200 shops. We are seeking a Shop Manager who can own store performance, maximise profits, and deliver high standards with creative flair.

You will lead a diverse team of staff and volunteers, creating a welcoming environment for customers and volunteers alike. Join us to drive change in the community, with development opportunities, supportive induction, and Mind's commitment to work-life balance.