Assistant Store Manager - Newcastle Retail Lead & Community

Finisterre; Newcastle upon Tyne; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Birthday day off

Discretionary bonus

Uniform allowance

Pension scheme

Job summary

Finisterre is looking for a Retail Assistant Manager at our Newcastle store to deputise for the Store Manager, lead a high-performing team and deliver exceptional customer service. You will drive store KPIs, coach staff, manage stock, and support local community partnerships.

The role offers a full-time contract at a competitive salary with strong benefits and a focus on purpose-led growth within a B Corp-certified brand.

Qualifications

• Proven experience managing a team within a premium apparel brand.
• Strong customer service mindset and able to coach others.
• Comfortable working to KPIs and store targets.

Responsibilities

• Deliver engaging, experiential customer service and educate customers on the product range.
• Assist store manager with day-to-day operations and stock management.
• Support community events and partnerships to drive store footfall.
• Help implement visual merchandising standards and store presentation.
• Assist with recruiting and developing the store team.

Skills

People skills

Team leadership

Customer service

Retail operations

KPI awareness

Excel

Tools

Excel

Word

Office Outlook

Job description

Finisterre is looking for a Retail Assistant Manager at our Newcastle store to deputise for the Store Manager, lead a high-performing team and deliver exceptional customer service. You will drive store KPIs, coach staff, manage stock, and support local community partnerships.

The role offers a full-time contract at a competitive salary with strong benefits and a focus on purpose-led growth within a B Corp-certified brand.