IDCR Systems Administrator – GM Care Record

NHS Greater Manchester Integrated Care; Salford; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

NHS Greater Manchester Integrated Care is seeking an Integrated Digital Care Record (IDCR) System Officer to support the GM CR rollout. The role administers the GMCR system across Greater Manchester Localities, enabling user access and BAU operations.

Based in Salford with remote working and travel as required, the post involves collaboration with Local Partner Organisations and multiple NHS bodies. It is a dynamic, full-time permanent position within the IDCR Team, focusing on system

Qualifications

• Educated to degree level or equivalent level in experience.
• Registered member of professional informatics body such as UKCHIP, BCS, Assist etc
• Experience of providing system administrative management support.

Responsibilities

• User administration – starters/leavers and RBAC changes.
• Log faults/requests in Service Now and with Graphnet; liaise with suppliers and end users as required.
• Administer system user roles and access levels (define groups in CareCentric).
• Assign user logins and Local Partner Organisation user roles and access levels.
• Manage first-line support queries about logins/passwords (via IT Service Desk).
• Coordinate with NHS GM IT Service Desk and Local Partner Organisation Technical Lead to resolve incidents.
• Auditing of system usage and reporting inappropriate Local Partner Organisation usage.

Skills

System administration

Documentation

IT systems literacy

Education

Degree or equivalent experience

Professional informatics body (UKCHIP/BCS/Assist)

Job description

NHS Greater Manchester Integrated Care is seeking an Integrated Digital Care Record (IDCR) System Officer to support the GM CR rollout. The role administers the GMCR system across Greater Manchester Localities, enabling user access and BAU operations.

Based in Salford with remote working and travel as required, the post involves collaboration with Local Partner Organisations and multiple NHS bodies. It is a dynamic, full-time permanent position within the IDCR Team, focusing on system