Administrator

HCRG Care Group; Camberley; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Group pension

Wage access to earnings

Wellbeing support

Learning & development

Job summary

HCRG Care Group in Camberley is recruiting an Administrator to join the Intermediate Care team on a full-time permanent basis. You will provide comprehensive administrative support, prioritise urgent tasks, and assist the Team Lead and Service Manager.

The service operates 8am–8pm, Monday to Friday, with a three-shift pattern. The successful candidate will have strong written and verbal communication, office experience, and a good working knowledge of data protection and patient confidentiality.

Qualifications

• Effective written and verbal communication skills.
• Experience working in an office environment.
• Knowledge of data protection and patient/staff confidentiality requirements.

Responsibilities

• Supports administration of multidisciplinary meetings, ensuring patient records are available and agendas/minutes are prepared.
• Monitors email inbox and coordinates with Ops lead and Triage; tracks referrals.
• Aware of budgetary issues and the efficient use of resources.
• Troubleshoot day-to-day problems and liaise with IT to ensure IT systems run smoothly.

Skills

Administrative support

Communication skills

Tools

MS Office

Job description

The following content displays a map of the jobs location - Camberley

We have an opportunity within our Intermediate Care team to join us as an Administrator!

The intermediate Care team provide the best care for the local community where you will have the chance to be a part of making a difference by providing comprehensive administrative support to the Intermediate Care Team . You will ensure that work is prioritised in order of urgency and support the Team Lead and Service Manager .

This role is on a full-time, permanent basis where you will be based in Camberley. The service operates between 8am to 8pm Monday to Friday and your working pattern will be across 3 shifts. There is no expectation to work weekends or bank holidays.

Package Description

As an Administrator, you’ll be part of our valued team based at Theta at Camberley. You will feel valued as a Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £24,853 with access to our group pension
• Free tea, coffeeand milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year

Main Responsibilities

• Supports the administration of multidisciplinary / hand over meetings, to include ensuring the availability of appropriate patient records, preparation and distribution of agenda’s and associated papers, minute taking for the weekly MDT on a Rota basis with other admin and recording follow up actions, adhering to patient confidentiality and Information Governance requirements throughout.
• Monitoring email inbox and working closely with Ops lead and Triage and tracking referrals
• Awareness of budgetary issues, the effective and safe use of resources.
• Troubleshoot any day-to-day problems within the team / service e.g., liaising with IT providers to ensure seamless IT systems

Ideal Candidate

We are looking for someone with effective written and verbal communication skills and can plan and organise their own workload ad respond to changing priorities . The ideal candidate will have experience working in an office environment and can plan, organise and prepare agendas and minutes of meetings.

We would like someone who has knowledge of the work and aims of the community nursing service and the principles of patient centred service delivery along with a working knowledge of data protection and patient and staff confidentiality requirements .

We are on the look out for someone who is enthusiastic and motivated and can showcase a caring and respectful attitude towards patients and staff at all times .

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes . We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do .

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone .

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.