ICT Technician

Codsall High School; Codsall; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

SSLP Star of the Term £50 voucher for

Wellbeing half days (2x)

Focus on mental health and wellbeing

Vivup services for wellbeing

Job summary

Codsall High School is seeking an ICT Technician to support staff and pupils with IT systems across partnership schools. You will maintain hardware/software, troubleshoot issues, and provide proactive technical support both in person and remotely.

The role involves AV setup, equipment inventory, and contributing to health and safety and safeguarding policies. The successful candidate will join a team of technicians, work under the ICT Development Manager, and play a key part in ensuring reliable

Responsibilities

• Provide technical support to staff and students
• Manage and maintain school's hardware and software
• Troubleshoot hardware and software faults
• Collaborate with other technicians and grow understanding of the role
• Be the IT technical support point at assigned schools
• Provide a friendly, approachable service to users
• Resolve and advise on IT issues via helpdesk
• Carry out requests and duties as directed by line manager
• Perform regular maintenance and checks in person or remotely
• Promote health and safety and pupil wellbeing as required
• Setup AV equipment for events and meetings
• Action loans of ICT/AV equipment in line with SSLP processes
• Ensure equipment is maintained and stored safely
• Observe and report damage or conditions needing attention
• Remove equipment presenting health and safety risk
• Maintain and update inventory
• Promote welfare of children and young persons
• Be aware of policies on child protection, health, safety, confidentiality and data protection
• Be aware of equal opportunities for all
• Contribute to the ethos and aims of the school
• Respect the role of other professionals
• Attend relevant meetings and participate in training and development
• Recognise personal strengths and areas for growth
• Assist with pupil needs during the school day

Job description

As an ICT Technician you will be under direction of the ICT Development Manager, you will play a key role in ensuring that all staff and students across the partnerships school(s) can effectively access and use IT systems. You'll be responsible for maintaining, updating, and supporting the school(s) computers, peripherals, and related technology to ensure everything runs smoothly for teaching, learning, and day-to-day business operations. Your proactive approach to equipment care and technical support will help create a reliable and efficient IT environment for staff and students alike. Support for ICT Systems

• To provide technical support to staff and students
• Manage and maintain school's hardware and software
• Troubleshoot school's hardware and software faults.
• Work alongside existing technicians and further develop your understanding of the role
• Be the IT technical support person at your assigned schools
• Provide an approachable, friendly service to customers and clients
• Resolve, advise and assist the customer with IT issues that arise via helpdesk
• Carry out the requests and duties as directed by your line manager
• Perform regular maintenance and checks in person or remotely
• Help to promote and ensure the Health and Safety and good behaviour of pupils when required.
• Setup AV equipment for events and/or meetings

Support for Resources

• Action loans of ICT/AV equipment in line with SSLP processes.
• Ensure all equipment is maintained and stored safely.
• Observe and report any damage or conditions of equipment which need attention.
• Remove any equipment which presents a health and safety risk.
• Maintain and update inventory.

Support to School (this list is not exhaustive and should reflect the ethos of the school)

• Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with.
• Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
• Be aware of, support and ensure equal opportunities for all.
• Contribute to the overall ethos/work/aims of the school.
• Appreciate and support the role of other professionals.
• Attend and participate in relevant meetings as required.
• Participate in training and other learning activities and performance development as required.
• Recognise own strengths and areas of expertise.
• Assist with pupil needs as appropriate during the school day.

Benefits of working for SSLP

• SSLP Star of the Term £50 voucher for local restaurant- Headteachers/SLT will be asked to nominate a staff member for this award.
• 2x wellbeing half days
• A strong focus on mental health and wellbeing
• Vivup services - Lifestyle savings, wellbeing services, The successful candidate will be required to complete a five-month probationary period. During this time, appropriate support, induction and regular review meetings will be provided to help ensure a successful transition into the role.