ICT Technician

MyNewTerm; Ashfield; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Teacher's Pension Scheme / LGPS

Generous holiday entitlement

Westfield Health membership scheme

National College CPD platform

My Money Matters Financial Wellbeing

Enhanced Maternity Pay

Job summary

Esteem Multi-Academy Trust is seeking an experienced ICT Technician to join its Trust ICT team. The role covers multiple schools with a cloud-first education environment and regular travel to academies.

The ideal candidate will support Microsoft 365 services, Windows and Apple device management, Entra ID/Intune/Teams, SharePoint administration and networking basics, while delivering excellent troubleshooting and customer service in a busy multi-site setting.

Qualifications

• Experience supporting Microsoft 365 services and end users.
• Knowledge of Windows and Apple device management.
• Familiarity with Entra ID, Intune, Teams and SharePoint administration.
• An understanding of networking fundamentals, including switching, wireless and internet connectivity.
• Excellent troubleshooting and customer service skills.
• The ability to manage and prioritise workloads in a busy multi-site environment.

Responsibilities

• Provide technical support across multiple schools.
• Support Microsoft 365, Entra ID, Intune, SharePoint, Teams, Windows and Apple devices.
• Maintain and troubleshoot network infrastructure, Wi-Fi, telephony, safeguarding and web-filtering platforms.

Skills

M365 support

Windows mgmt

Apple device mgmt

Entra ID/Intune/Teams

SharePoint admin

Networking fundamentals

Troubleshooting & customer service

Workload prioritisation

Job description

Job Title: ICT Technician

Location: Esteem Multi-Academy Trust, One Oakwood Court, Little Oak Drive, Annesley, Nottingham, NG15 0DR. With regular travel to Academies across the Trust

Grade/Scale: Support Pay Scale - Grade 9 (Points 16-19), Actual Salary £33,414 - £35,449 per annum

Contract: 37 hours per week, all year round

We are seeking an experienced and proactive ICT Technician to join our Trust ICT team. This role is ideally suited to someone who already possesses strong technical skills and is looking to apply and further develop them within a modern, cloud-first education environment.

The successful candidate will provide technical support across multiple schools and work with a broad range of enterprise technologies, including Microsoft 365, Entra ID, Intune, SharePoint, Teams, Windows and Apple devices, network infrastructure, Wi‑Fi, telephony, safeguarding and web‑filtering platforms, and cloud‑based education systems.

The ideal candidate will have:

Experience supporting Microsoft 365 services and end users.

Knowledge of Windows and Apple device management.

Familiarity with Entra ID, Intune, Teams and SharePoint administration.

An understanding of networking fundamentals, including switching, wireless and internet connectivity.

Excellent troubleshooting and customer service skills.

The ability to manage and prioritise workloads in a busy multi-site environment.

This is an excellent opportunity to join a forward-thinking ICT team, working with modern technologies to support teaching, learning and business operations across our schools.

Benefits Include:

• Teacher's Pension Scheme / LGPS Pension Scheme (16.6% employer contributions)
• Generous holiday entitlement
• Access to Westfield Health membership scheme including cashback schemes for health and retail benefits, discounted gym memberships, and free confidential advice.
• Access to National College CPD platform.
• Access to My Money Matters Financial Wellbeing Platform
• Enhanced Maternity Pay

For further information, please contact Adrian Foster (Trust ICT Manager) on [e-mail]

We are committed to creating a diverse and inclusive workplace. We welcome applications from all individuals, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnership status.

Perfectionis not required, if you are excited by the role and our organisation, but not sure if you meet 100% of the criteria, we would still love to hear from you!