ICT Systems Support & Technical Officer — Flexible & Impactful

Fareham Borough Council; Fareham; Vor Ort; GBP 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Pension scheme

Generous leave

Authorised parking

Tech schemes

Car lease scheme

Zusammenfassung

Fareham Borough Council is seeking a diligent Systems Support & Technical Officer to join the Business Systems Team. You will provide technical support, administer systems and user access, and help deliver reliable, efficient service across council services.

You will investigate issues, test upgrades, produce reports and data extracts, and liaise with software suppliers. You will also contribute to system improvements while maintaining clear documentation and applying best practice.

Qualifikationen

• Strong ICT and analytical skills, with problem-solving ability.
• Excellent written and verbal communication.
• Able to work independently and in a team.

Aufgaben

• Provide technical support and administer systems and user access.
• Investigate system issues, test upgrades, and produce reports.
• Liaise with software suppliers and maintain documentation.
• Support financial and housing system processes.
• Develop knowledge across the Business Systems portfolio and pursue improvements.

Kenntnisse

ICT skills

Analytical skills

Problem solving

Communication

Prioritisation

Tools

SQL

Jobbeschreibung

Fareham Borough Council is seeking a diligent Systems Support & Technical Officer to join the Business Systems Team. You will provide technical support, administer systems and user access, and help deliver reliable, efficient service across council services.

You will investigate issues, test upgrades, produce reports and data extracts, and liaise with software suppliers. You will also contribute to system improvements while maintaining clear documentation and applying best practice.