ICT Network Services Technician

Lothian Valuation Joint Board; City of Edinburgh; Hybrid; GBP 29,000 - 36,000; Full time

Job summary

A leading public authority in Edinburgh seeks an ICT Network Services Technician to enhance their IT infrastructure. The role includes technical support, system maintenance, and digital communication tasks. The ideal candidate will possess an HNC qualification with practical experience in ICT, enabling seamless operations within the organisation's network.

Qualifications

• Educated to HNC level in a relevant discipline.
• Practical experience in hardware support, software, and networking.
• Strong knowledge of Microsoft Office and basic networking.

Responsibilities

• Support to the ICT Network Services Manager and team.
• Provide daily technical support and system administration.
• Create and maintain the organisation’s website and intranet.

Skills

Technical Support

System Administration

Website Maintenance

Digital Communication

Education

HNC Level in a relevant discipline

Tools

Microsoft Office

Web Authoring Tools

SFTP

Job description

Location: 17A South Gyle Crescent, Edinburgh, EH12 9FL

Salary: £29,941 - £35,798 per year pro rata per annum

Contract Type: Permanent

Position Type: Full Time

Hours: 35.45 hours per week

Work From Home: Hybrid

Who we are

Lothian Valuation Joint Board is an independent public authority that was established by The Valuation Joint Boards (Scotland) Order 1995. We povide a professional valuation and electoral registration service for East Lothian, the City of Edinburgh, Midlothian and West Lothian Councils in respect of compilation and maintenance of the Valuation Roll, Valuation (Council Tax) List and Registers of Electors.

Who are we looking for?

We are seeking to recruit an ICT Network Services Technician to support to ICT Network Services Manager and team colleagues in ensuring the smooth operation, maintenance, and development of the organisation’s Information and Communications Technology (ICT) infrastructure. This role provides multi-level technical support, daily system administration, and first-line helpdesk services for hardware, software, and in-house applications. The Technician supports the evaluation and deployment of new technologies and assists in the rollout of newly developed systems.

The role involves identifying and delivering training needs within the organisation. Additionally, the role includes the creation, design, and ongoing maintenance of the organisation’s website and intranet, ensuring effective digital communication and information delivery across the network.

The successful candidate will be educated to HNC level in a relevant discipline and have practical experience in supporting hardware, software, and basic networking within a Windows environment. A strong working knowledge of Microsoft Office, web authoring tools, along with familiarity with SFTP and internet protocols are desirable.

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