ICT Infrastructure Engineer — Cloud & On‑Prem

Arun District Council; Littlehampton; Presencial; GBP 41.000 - 44.000; Jornada completa

Descripción de la vacante

Arun District Council is seeking an ICT Systems Administrator to join the Technology & Digital team at the Arun Civic Centre in Littlehampton. The role covers both cloud and on-premises infrastructure, with opportunities to work across a broad ICT environment and participate in varied projects.

You will provide 1st-3rd line support, install and configure servers and databases, and help secure the Council's ICT environment.

Formación

• Experience providing 1st, 2nd and 3rd line support.
• Experience installing and configuring servers, operating systems, databases or server-based applications.
• Experience of cloud computing and supporting modern ICT infrastructure.
• Strong analytical and troubleshooting skills.
• An understanding of ICT security and the importance of building security into day-to-day infrastructure management.
• Experience working with third-party ICT suppliers.
• The ability to create clear technical documentation and instructions.
• A proactive approach to identifying problems and opportunities for improvement.
• Good communication skills and the ability to work both independently and as part of a team.

Responsabilidades

• Develop, administer and support the Council's cloud and on-premises ICT infrastructure.
• Provide 2nd and 3rd line technical support, investigating complex problems and implementing permanent fixes or appropriate workarounds.
• Design, plan and implement infrastructure changes and new technologies.
• Install, configure, upgrade and maintain servers, operating systems, databases and server-based applications.
• Monitor system capacity, availability and performance.
• Help maintain a secure ICT environment by reviewing cyber threats, assessing risks and implementing appropriate controls.
• Take ownership of corporate and departmental systems and help ensure the Council gets maximum value from its technology.
• Work with colleagues and third-party suppliers to deliver technical projects and changes.
• Produce clear technical documentation, procedures and handover information.
• Identify opportunities to automate tasks and improve the reliability and efficiency of ICT services.

Conocimientos

1st line support

2nd line support

3rd line support

Cloud computing

Infrastructure management

ICT security

Documentation

Vendor management

Teamwork

Herramientas

Servers

Databases

Server OS

Cloud platforms

Descripción del empleo

Arun District Council is seeking an ICT Systems Administrator to join the Technology & Digital team at the Arun Civic Centre in Littlehampton. The role covers both cloud and on-premises infrastructure, with opportunities to work across a broad ICT environment and participate in varied projects.

You will provide 1st-3rd line support, install and configure servers and databases, and help secure the Council's ICT environment.