Infrastructure Engineer

BASINGSTOKE AND DEANE BOROUGH COUNCIL; Basingstoke; Ibrido; GBP 35.000 - 52.000; Tempo pieno

Descrizione del lavoro

Basingstoke Council is seeking an Infrastructure Engineer to join the IT & Digital Services team. This role maintains and develops the council’s core IT infrastructure, supporting critical services for residents.

You will work across on‑premise and cloud environments, ensuring secure, resilient systems and contributing to digital estate improvements. Hybrid working: typically 3 days on-site and 2 days remote.

Competenze

• Experience supporting enterprise IT infrastructure in a complex organisation.
• Strong knowledge of Microsoft technologies (Server, 365, Azure).
• Experience with networking, storage, backup and disaster recovery.

Mansioni

• Support and maintain the council’s server, storage, network and cloud infrastructure.
• Develop Microsoft-based environments, including Azure and Microsoft 365.
• Ensure system security through patching, updates and vulnerability remediation.
• Support disaster recovery and business continuity arrangements.
• Troubleshoot and resolve complex infrastructure issues affecting critical services.
• Contribute to infrastructure upgrades, projects and service improvements.
• Coordinate with third-party suppliers and internal stakeholders.
• Support compliance requirements such as PSN and PCI DSS.
• Stay up to date with emerging technologies and advise on improvements.

Conoscenze

Enterprise IT infrastructure

Microsoft technologies

Networking

Storage

Backup and disaster recovery

SQL Server administration

Cloud or hybrid environments

Technical troubleshooting

Communication skills

Strumenti

Azure

Microsoft 365

SQL Server

Descrizione del lavoro

Infrastructure Engineer

IT & Digital Services
Hybrid working (typically 3 days on-site / 2 days remote)

About the role

We’re looking for a skilled and motivated Infrastructure Engineer to join our IT & Digital Services team. This is an exciting opportunity to play a key role in maintaining and developing the council’s core IT infrastructure, supporting services that are critical to both our organisation and the residents we serve.

In this role, you’ll provide specialist support across a wide range of technologies, including on-premise and cloud environments. You’ll help ensure our systems remain secure, resilient and fit for the future, while contributing to continuous improvement and innovation across our digital estate.

What you’ll be doing

You will work as part of a collaborative team, supporting and enhancing the council’s infrastructure. Key responsibilities include:

• Supporting and maintaining our server, storage, network and cloud infrastructure
• Managing and developing Microsoft-based environments, including Azure and Microsoft 365
• Ensuring high levels of system security through patching, updates and vulnerability remediation
• Supporting disaster recovery and business continuity arrangements
• Troubleshooting and resolving complex infrastructure issues that impact critical services
• Contributing to infrastructure upgrades, projects and service improvements
• Working with third-party suppliers and internal stakeholders to deliver reliable services
• Supporting compliance requirements such as PSN and PCI DSS
• Keeping up to date with emerging technologies and advising on improvements

About you

You’ll be technically strong, proactive and able to work both independently and as part of a team. You’ll also be comfortable working in a fast-paced environment where priorities can change.

We’re particularly looking for someone with:

• Experience supporting enterprise IT infrastructure in a complex organisation
• Strong knowledge of Microsoft technologies, including Server, Microsoft 365 and Azure
• Experience with networking, storage, backup and disaster recovery solutions
• Knowledge of SQL Server administration
• Experience supporting cloud or hybrid environments
• The ability to diagnose and resolve complex technical issues
• Excellent communication skills and a customer-focused approach

Relevant technical qualifications, particularly in Microsoft or networking technologies, are highly desirable.