ICT Admin Support Officer - Council

Spinwell Global Limited; Crawley; Híbrido; GBP 19.000 - 28.000; Jornada completa

Descripción de la vacante

Spinwell Global Limited is recruiting an ICT Admin Support Officer on a 12-month fixed contract in Crawley with hybrid working.

You will provide comprehensive administrative support to the ICT department, manage contracts and procurement, handle FOI requests, process invoices and orders, and coordinate with internal and external stakeholders to ensure value for money and timely delivery.

Formación

• Experience in administrative support and document handling.
• Experience with invoicing, quotes, and procurement.
• Strong IT awareness and MS Office proficiency.
• Excellent communication and organisational skills.
• Customer service experience with internal/external stakeholders.

Responsabilidades

• Provide full admin support for the department, including meetings, purchasing, and correspondence.
• Manage ICT contracts register and procurement processes.
• Coordinate bulk contract exemptions and obtain sign‑offs.
• Process FOI requests accurately and within statutory timelines.
• Lead purchasing requests with emphasis on value for money.
• Enter orders, confirm receipts, code invoices, and support financial reporting.
• Maintain holiday records and ensure health & safety compliance.
• Identify efficiency improvements and present recommendations.
• Perform other duties as required and align with council policies.

Conocimientos

Administrative support

Microsoft Office

Invoices & procurement

FOI handling

Stakeholder communication

Descripción del empleo

Role: ICT Admin Support Officer

Contract Length: 12 Month Fixed

Location: Crawley / Hybrid.

IR35: Inside

Pay Rate to Intermediary: 17 per hour

Spinwell is recruiting for a ICT Admin Support Officer for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE ICT ADMIN SUPPORT OFFICER

• To provide a full administrative support service to the department supporting the day-to-day operations of the service including; meeting organisation, purchasing, correspondence and communication.
• To have full responsibility of managing the ICT (software, licenses, hardware, professional services) contract register for the whole organisation to ensure compliance with the procurement standing orders process and to proactively ensure contracts are renewed in a timely and cost effective manner.
• To take responsibility for the coordination and submission of bulk contract exemptions across all ICT contracts and to ensure timely sign off by the Corporate Management Team. Involving significant stakeholder management and co-ordination - department managers, procurement, suppliers and the Corporate Management Team.
• To ensure that the Freedom of Information (FOI) requests received for the team are dealt with accurately and within the statutory process.
• To lead on purchasing requests for the department ensuring transparency and value for money.
• This may be through the Purchase Order process or team Purchasing Card.To ensure accurate and timely financial management of the process.
• To enter orders for approval by managers, to confirm receipts of goods to batch and accurately code invoices, to follow up queries. To represent the division at FMS User Group Meetings
• To maintain an updated record of annual and flexi-leave for team members and managers.
• To ensure that all duties are carried out in compliance with statutory provisions and with the Council's policy for health and safety. To carry out workplace risk assessments for the division.
• To support the efficiency of the department by identifying and co-ordinating work streams that need review, to achieve greater efficiency and value for money. To use analysis and reporting skills to present recommendations.
• To carry out such other duties as the line manager or team members may from time to time reasonably require.
• To carry out all duties in accordance with relevant legislation, Council policies, procedures and standards.
• To actively promote the Council's Corporate Equality Statement and demonstrate the standard of conduct which prevents discrimination taking place.
• To ensure full compliance with the Health and Safety at Work Act 1974, the Council's Health and Safety Policies and Procedures and all locally agreed safe methods of work.
• To share the council's commitment to safeguarding and promoting the welfare of children, young people and adults at risk as outlined in the CBC Safeguarding Policy.

SKILLS/EXPERIENCE OF THE ICT ADMIN SUPPORT OFFICER

• Good knowledge of ICT Services, Financial systems and procedures, good knowledge of Microsoft Office.
• Good Excel skills. Substantial experience of working in an administrative environment, experience of processing invoices, experience of collating quotes and good value for money.
• Attention to detail. Good communication skills.
• Organised and efficient. Diplomatic and confident.
• Experience of working with customers both internally and externally.

Candidate Privacy Notice

By applying for this vacancy, you acknowledge that Spinwell Global Limited will process your personal information for recruitment purposes and may contact you about other suitable opportunities. Your details may be retained for up to 24 months from your last meaningful interaction with us, in accordance with our Recruitment & Website Privacy Notice, available at www.spinwellglobal.com .