IBUS Controller

Arriva TrainCare; Greater London; Remote; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free TfL Oyster Bus Pass

Employee discounts: Arriva Village

Health & wellbeing support

33 days annual leave including bank

Performance bonus scheme

Job summary

Arriva London is seeking an IBUS Controller at Finsbury Park to manage bus services across the TfL network. You will be at the heart of a 24/7 operation, making real-time decisions to keep services safe, on time, and reliable.

Comprehensive training starts from day one and leads to structured career development within the Route Performance Team. You’ll work in a fast-paced environment, communicating with drivers, monitoring GPS data, and adjusting operations to maintain service performance and

Qualifications

• Previous Controller Experience
• Excellent communication skills
• Strong decision-making ability
• Calm under pressure
• Situational awareness
• Leadership and teamwork skills

Responsibilities

• Communicate with drivers via radio and in person.
• Monitor services using GPS tracking systems and control technology.
• Regulate services to meet performance and reliability targets.
• Respond quickly to disruptions, incidents, and changing conditions.
• Ensure compliance with TfL operational standards.

Skills

Excellent communication

Decision making

Calm under pressure

Situational awareness

Leadership & teamwork

Previous Controller Experience

Tools

GPS tracking systems

Control technology

Job description

## IBUS ControllerApply: Finsbury Park: Full time: Posted Today: JR033146**IBUS Controller – Finsbury Park****Start Your Career in Bus Service Management**Are you ready to build a rewarding career in a fast-paced, operational environment? Arriva London is looking for motivated, adaptable, and driven individuals to join our Route Performance Team as IBUS Controllers.This is a unique opportunity to step into a critical role at the heart of London’s transport network, with full training, structured development, and clear career progression.**The Role**Bus Service Management is a career like no other. As a Controller, you’ll be at the centre of a 24/7 operation, ensuring bus services run safely, efficiently, and on time across the Transport for London (TfL) network.You will:* Communicate with drivers via radio and in person* Monitor services using GPS tracking systems and control technology* Regulate services to meet performance and reliability targets* Respond quickly to disruptions, incidents, and changing conditions* Ensure compliance with TfL operational standardsYou’ll play a key role in keeping London moving—making real-time decisions that impact thousands of passengers every day.**Training & Career Development**We invest in your success from day one:* 6-8 weeks paid training programme to build your operational knowledge and confidence* Ongoing mentorship to support your transition into the role* Clear progression pathway within the control and operations structure**Working Pattern:*** 5 days out of 7 on a rolling rota* Includes evenings, weekends, and shift work**Additional Benefits:*** Free travel: TfL Oyster Bus Pass (plus nominee pass after 3 months)* Employee discounts: Access to Arriva Village* Health & wellbeing support: Employee Assistance Programme* Generous annual leave: 33 days including bank holidays (increasing with service)* Performance bonus scheme**What We’re Looking For**We’re looking for people who thrive under pressure and enjoy solving problems in real time. You’ll need:* **Previous Controller Experience*** **Excellent communication skills** – clear, confident, and professional* **Strong decision-making ability** – able to assess situations quickly and act effectively* **Calmness under pressure** – maintaining control in fast-moving or high-stress situations* **Situational awareness** – understanding and adapting to a constantly changing environment* **Leadership and teamwork skills** – influencing others and building strong working relationships**Why Join Arriva London?**This is more than just a job—it’s a career where you can make a real impact every day. You’ll be part of a highly skilled team, working at the forefront of one of the world’s busiest transport networks.**Apply Now**If you’re ready to take on a challenging and rewarding role, apply today and start your journey with Arriva London.