IAM SRE Director - Reliability & Observability Leader

DTCC; Greater London; Hybrid; GBP 110,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Health & life insurance

Pension

Paid time off

Hybrid work model

Job summary

DTCC in the United Kingdom seeks an experienced Director of IAM Site Reliability Engineering (SRE) & Observability to lead the reliability and resilience of our IAM ecosystem.

You will set monitoring standards, drive automation, partner with IAM engineering and security teams, and shape enterprise-wide observability practices to ensure maximum uptime.

This leadership role demands strategic thinking, strong communication with executives, and a track record of delivering scalable IAM solutions.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 10+ years in SRE/Platform/ IAM related roles.
• Experience with PAM, Active Directory, PKI, Secrets Management, and Cloud Identity platforms.
• Strong observability, telemetry design, and instrumentation experience.

Responsibilities

• Lead the IAM Site Reliability Engineering (SRE) function across all IAM platforms and services.
• Own platform availability, service health, resiliency, observability, and operational readiness objectives.
• Establish reliability engineering practices and operational excellence standards across the IAM ecosystem.
• Partner with engineering teams to embed reliability-by-design principles.
• Define and implement enterprise observability standards across all IAM platforms.
• Develop monitoring architecture standards including infrastructure, application, user experience, and security event monitoring.
• Drive implementation of centralized observability platforms with tools like Splunk, Dynatrace, Datadog, Grafana, Azure Monitor, App Insights.
• Define platform-specific monitoring requirements and instrumentation standards for all IAM services.
• Ensure IAM applications meet monitoring and observability requirements prior to production deployment.
• Create operational architecture diagrams, service dependency maps, data flow diagrams, and resiliency models for IAM services.
• Review designs with IAM Engineering to identify availability and scalability risks.
• Establish architecture standards for HA, DR, multi-site resiliency, failover, capacity, fault tolerance, and service recovery.
• Conduct reliability design reviews and production readiness assessments for IAM platforms.

Skills

IAM

SRE leadership

Observability

Monitoring architecture

Incident management

Automation

IaC

Cloud platforms

Executive communication

Stakeholder mgmt

Education

Bachelor's degree or equivalent

Tools

Splunk

Dynatrace

Datadog

Grafana

Azure Monitor

App Insights

Job description

DTCC in the United Kingdom seeks an experienced Director of IAM Site Reliability Engineering (SRE) & Observability to lead the reliability and resilience of our IAM ecosystem.

You will set monitoring standards, drive automation, partner with IAM engineering and security teams, and shape enterprise-wide observability practices to ensure maximum uptime.

This leadership role demands strategic thinking, strong communication with executives, and a track record of delivering scalable IAM solutions.