IAM Service Lead

83zero Ltd; Tyseley; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

83zero Ltd. is seeking an experienced IAM Service Lead to own and evolve the IAM service in a complex hybrid environment across UK locations. You will lead governance, stakeholder engagement and continuous improvement while delivering KPI/SLA focused outcomes.

Ideal candidates will have hands-on knowledge of IGA, MFA, SSO, PAM, PKI and familiarity with MIM, Active Directory, Entra ID, Okta or BeyondTrust. Eligibility for BPSS and UK-based residency are required.

Qualifications

• Experience leading IAM services in hybrid environments
• Broad IAM tech knowledge: MFA, SSO, PAM, PKI
• BPSS clearance or eligible to obtain

Responsibilities

• IAM Service Design and Target Operating Model ownership
• Leading transition, knowledge transfer and shadowing
• KPI/SLA management and reporting
• Stakeholder, risk and issue management
• Driving continuous service improvement

Skills

IAM service leadership

Stakeholder management

KPI/SLA management

Tools

Active Directory

Entra ID

Okta

BeyondTrust

MIM

Job description

IAM Service Lead | Up to £100,000 + 5% Bonus

I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment.

UK-wide | Based from your nearest base location

Up to £100K + 5% bonus

BPSS clearance required

Must be UK-based

The role

You’ll take ownership of the IAM service, working across service leadership, governance, stakeholder management and continuous improvement.

Key responsibilities include:

• IAM Service Design and Target Operating Model
• Leading transition, knowledge transfer and shadowing
• KPI/SLA management and reporting
• Stakeholder, risk and issue management
• Driving continuous service improvement

What we're looking for

Strong IAM Service Leadership experience in a hybrid environment, with a broad understanding of:

• IGA | MFA | SSO | PAM | PKI

Experience with MIM, Active Directory, Entra ID, Okta or BeyondTrust would be highly desirable.

You don’t need to be hands-on across every technology – we're looking for someone who understands IAM technically and can confidently lead the service and its stakeholders.

Clearance

Candidates must be eligible for BPSS.

We can consider ILR, Dependant visa and dual-national candidates, provided you currently live in the UK.

£100K + 5% bonus | IAM | IGA | PAM | Entra ID | Okta | BPSS