IAM Service Lead

83zero Ltd; Birmingham; On-site; GBP 90,000 - 110,000; Full time

Job summary

83zero Ltd is recruiting an experienced IAM Service Lead to own and shape the IAM service across a complex hybrid environment. You will lead governance, stakeholder engagement and continuous improvement while ensuring KPI/SLA delivery.

The role requires UK-based eligibility for BPSS and a track record of senior IAM service leadership. You will manage transitions, reporting and risk mitigation, guiding the service to its TOC goals.

Qualifications

• Experience leading IAM services in hybrid environments.
• BPSS clearance or eligibility to obtain BPSS.
• UK-based with right to work in the UK.

Responsibilities

• Own IAM service design and Target Operating Model.
• Lead transition, knowledge transfer and shadowing.
• KPI/SLA management and reporting.
• Stakeholder, risk and issue management.
• Drive continuous service improvement.

Skills

IAM Service Leadership

Governance

Stakeholder management

Continuous improvement

MIM

Active Directory

Entra ID

Okta

BeyondTrust

Tools

MIM

Active Directory

Entra ID

Okta

BeyondTrust

Job description

IAM Service Lead Up to £100,000 + 5% Bonus

I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment.

UK-wide Based from your nearest base location

Up to £100K + 5% bonus

BPSS clearance required

Must be UK-based

The role

You'll take ownership of the IAM service, working across service leadership, governance, stakeholder management and continuous improvement.

Key responsibilities include:

• IAM Service Design and Target Operating Model
• Leading transition, knowledge transfer and shadowing
• KPI/SLA management and reporting
• Stakeholder, risk and issue management
• Driving continuous service improvement

What we're looking for

Strong IAM Service Leadership experience in a hybrid environment, with a broad understanding of:

IGA MFA SSO PAM PKI

Experience with MIM, Active Directory, Entra ID, Okta or BeyondTrust would be highly desirable.

You don't need to be hands-on across every technology - we're looking for someone who understands IAM technically and can confidently lead the service and its stakeholders.

Clearance

Candidates must be eligible for BPSS.

We can consider ILR, Dependant visa and dual-national candidates, provided you currently live in the UK.

£100K + 5% bonus IAM IGA PAM Entra ID Okta BPSS