IAM Service Lead

83zero Ltd; Manchester; On-site; GBP 60,000 - 100,000; Full time

Job summary

83zero Ltd in the United Kingdom seeks an IAM Service Lead to own the IAM service across governance, design and continuous improvement. The role is based in Manchester or Inverness with five days onsite and UK residency required. You will lead transitions, define the operating model, and manage KPI/SLA reporting while engaging stakeholders.

BPSS clearance is required. Strong IAM leadership skills in a hybrid environment, with knowledge of IGA, MFA, SSO, PAM and PKI are essential; experience with

Qualifications

• IAM Service Leadership experience in a hybrid environment.
• Knowledge of IGA, MFA, SSO, PAM, PKI is essential.
• Experience with MIM, Active Directory, Entra ID, Okta or BeyondTrust is desirable.

Responsibilities

• IAM Service Design and Target Operating Model.
• Leading transition, knowledge transfer and shadowing.
• KPI/SLA management and reporting.
• Stakeholder, risk and issue management.
• Driving continuous service improvement.

Skills

IAM Leadership

Service Management

Tools

Active Directory

Entra ID

Okta

BPSS

Job description

IAM Service Lead

Up to £100K + 5% bonus

Manchester or Inverness - 5 days onsite

Must be UK-based

The role

You'll take ownership of the IAM service, working across service leadership, governance, stakeholder management and continuous improvement.

Key responsibilities

• IAM Service Design and Target Operating Model
• Leading transition, knowledge transfer and shadowing
• KPI/SLA management and reporting
• Stakeholder, risk and issue management
• Driving continuous service improvement

What we're looking for

Strong IAM Service Leadership experience in a hybrid environment, with a broad understanding of:

• IGA | MFA | SSO | PAM | PKI

Experience with MIM, Active Directory, Entra ID, Okta or BeyondTrust would be highly desirable.

You don't need to be hands-on across every technology - we're looking for someone who understands IAM technically and can confidently lead the service and its stakeholders.

Clearance

BPSS clearance required.

We can consider ILR, Dependant visa and dual-national candidates, provided you currently live in the UK.

£100K + 5% bonus | IAM | IGA | PAM | Entra ID | Okta | BPSS