I.T Technician (6-Month FTC)

Bennett and Game Recruitment LTD; Henfield; On-site; GBP 31,000 - 35,000; Full time

Job summary

A civil engineering contractor based in Henfield is seeking an I.T Technician for a 6-month contract. The position involves providing daily support for hardware and software, diagnosing issues, and configuring devices. Candidates are expected to have experience in IT support, good networking knowledge, and strong troubleshooting skills. A full driving license and access to a vehicle for travel are required. The salary range is £31,000 - £35,000 per annum.

Qualifications

• Experience in first- or second-line IT support role.
• Good understanding of networking including IP addressing.
• Ability to work independently with strong troubleshooting skills.
• Confident documenting systems and writing clear instructions.
• Full driving license and access to a car for work-related travel.

Responsibilities

• Handle daily support tickets covering hardware and software.
• Diagnose and resolve issues, escalating when required.
• Build and configure Windows laptops using the approved image.
• Support and manage Android smartphones and local office technology.
• Set up temporary site offices including connectivity and equipment.

Skills

IT support experience

Troubleshooting skills

Networking understanding

Documentation skills

Tools

Windows laptops

Microsoft 365

Android devices

Job description

Position: I.T Technician (6-month FTC)

Location: Henfield

Salary: £31,000 - £35,000 per annum.

I.T Technician required for a well-established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield.

Role Overview

• Handle daily support tickets covering hardware, software and user queries.
• Work independently to diagnose and resolve issues, escalating to the parent company, software vendor or in-house subject matter expert where required.
• Build and configure Windows laptops using the approved image.
• Support and manage Android smartphones using the company MDM.
• Maintain inventory of devices, SIM cards and spare equipment.
• Support onboarding and leaver processes by preparing equipment accounts access and documentation.
• Maintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systems.
• Support the setup of approximately five temporary site offices each year including connectivity using Starlink units, preparing laptops, printers and mobile devices and working with third party installers when needed.
• Travel to other offices or sites as required, usually around once per month.

Job Requirements

• Experience in a first- or second-line IT support role.
• Good understanding of networking including IP addressing, patching, connectivity and working with network specialists.
• Strong troubleshooting skills with the ability to work independently.
• Experience with Windows laptops, Microsoft 365, Android devices and common business applications.
• Confident documenting systems, writing clear instructions and recording configuration details.
• Full driving license.
• Access to a car for work related travel.
• Business use car insurance.