I T Apprentice

Continental Industry; Grimsby; On-site; GBP 18,000 - 27,000; Full time

Benefits offered by this job

Competitive Pension Scheme

On site gym

Bonus Scheme

26 days holidays plus bank holidays

On site subsidized canteen

Onsite free parking

Job summary

Dunlop Oil & Marine Ltd in Grimsby is seeking an IT Support Technician to join the local IT team. You will assist with system, software, hardware, network and user support, ensuring smooth daily operations across the site.

The role involves responding to 1st line tickets, setting up workstations and user profiles, and supporting shopfloor equipment and networks while contributing to IT improvement projects.

Qualifications

• 5 GCSEs (incl. computer-related subject) required.
• Good written and verbal communication skills.
• Interest in enrolling on qualification-based courses.
• Willingness to work with IT systems and users.

Responsibilities

• Create and support internal reports and applications.
• Respond to 1st line user support tickets.
• Day to day support and maintenance of networks and equipment.
• Assist in setting up workstations, profiles and mobile devices.
• Support shopfloor scanners and lab equipment.
• Liaise with Continental support and participate in IT improvements.

Skills

Interpersonal skills

Communication skills

Time management

Organizational skills

Problem solving

Teamwork

Self-motivation

Education

GCSEs including computer subject

Tools

Office 365

Networking TCP/IP

Programming tools

Job description

Company Description

Dunlop Oil & Marine Ltd is a world leader in the design, manufacture and supply of hoses for the oil, gas and petrochemical industries, for both offshore and onshore based operations.

Dunlop Oil & Marine Ltd is a world leader in the design, manufacture and supply of hoses for the oil, gas and petrochemical industries, for both offshore and onshore based operations.

Job Description

Position Summary

Main job functions
To work as part of the local IT team in Grimsby supporting the system, software, hardware, network and users.

Principle Accountabilities

Duties, Responsibilities and Key Tasks

• Create and support internal reports for other areas of the business.
• Create and support internal applications.
• Responding to 1st Line user support tickets.
• Day to day support and maintenance of networks and equipment.
• Provide support to IT and/or business process improvements installation and setup of equipment.
• Assist in setting up workstations and user profiles for new employees.
• Assist in setting up mobile phones and shopfloor scanners.
• Working with backend systems and IP addresses.
• Software image installs.
• IT Administration.
• Liaise with Continental support – competence centres.
• Support of Shopfloor and lab equipment.
• Work towards completing a formal qualification (Level 3 IT Solutions Technician)

Qualifications

Experience Required

Experience with a networked computer system and programming would be preferred but not essential.

Knowledge Required

Respecting confidentiality.

Knowledge of programming tools.

Knowledge of Office 365 tools.

Knowledge of Networking, TCP/IP.

Qualifications / Skills Required

5 GCSE's (Grade C or above) 1 must be a computer related subject.

Interpersonal skills and communication skills.

Willingness to enrol on relevant qualification-based course, People orientated.

Time management and organizational skills.

Ability to focus and complete tasks to given deadlines.

Willingness to enrol on relevant courses or training.

Good written and verbal communication skills.

Committed to solving problems.

Open to new ideas and keen to learn.

Not afraid to ask questions.

Ready to rise to new challenges.

Strong sense of integrity and adherence to all the company’s policies, principles, procedures and values.

Self-motivated with ability to work independently and as part of a team.

Additional Information

• Competitive Pension Scheme
• On site gym
• Bonus Scheme
• 26 days holidays plus bank holidays(pro rata for part time and shift workers)
• On site subsidized canteen
• Onsite free parking