Apprentice Administrator

3t | Training Services (UK); Grimsby; On-site; GBP 17,000 - 26,000; Full time

Benefits offered by this job

Health Plan

Cycle to Work

Lunch Subsidy

Pension Plan

Holiday 33 days

Job summary

3t Training Services are recruiting an Apprentice Administrator to join the Grimsby operation. The role involves supporting East Coast Hub training operations, chasing learner certification, and maintaining both internal and external systems. Training will be provided in collaboration with a local college.

The successful candidate will be well organised, motivated, and eager to learn, with supervision from the admin function and 3t support. 40-hour week, permanent contract subject to performance.

Qualifications

• Strong written and verbal communication.
• Positive attitude and good people skills.
• Hands-on problem solving with ideas and solutions.
• Ability to use own initiative and attention to detail.
• Ability to prioritise tasks and manage competing demands.
• Able to work independently and in a team.
• Microsoft Office and typing skills.
• Strong organisational and time management skills.

Responsibilities

• Chase providers for learner certification by phone and email.
• Upload certification to internal and external systems and portals.
• Update internal systems and portals.
• Deal with client emails and queries.
• Manage incoming and outgoing post.
• Update client spreadsheets and reports.
• Report on outstanding certification issues.
• Ensure that all internal and external processes are followed.
• Assist with general administration tasks such as scanning, filing, printing, data input, data extraction.
• Ensure that internal systems are kept up to date in accordance with procedures.
• Undertake additional duties as requested by the Customer Process Manager.

Skills

Communication

People skills

Problem solving

Initiative

Prioritisation

Teamwork

MS Office

Time management

Tools

Typing

Job description

Applicants must already have the unrestricted right to work in the UK. We are unable to provide visa support for this role.

3t is currently looking to recruit an Apprentice Administrator in Grimsby, England.

Salary And Benefits Package

• £16,640.00 - £26,436.80 per annum
• Holiday entitlement of 33 days (including mandatory days off to cover Christmas and New Year)
• HSF Health Plan and Perkbox
• Cycle to Work Scheme
• Subsidised lunches from our onsite canteen
• Pension contributions 5% (Employee) & 3% (Employer)

This role is contracted at 40 hours per week. The standard working hours will be 8 hours per day, Monday to Friday.

Successful completion of the apprenticeship does not guarantee permanent employment. A permanent contract may be offered subject to satisfactory performance, successful completion of the apprenticeship, and business requirements.

The Opportunity

3t Training Services are seeking to appoint an administration apprentice working out of Orsted’s East Coast Hub facility in Grimsby. The successful candidate will be well organised and self-motivated with a willingness to learn and support the training operations at East Coast Hub under the support and guidance of 3t training services administration function. All training will be provided in collaboration with a local college or training provider and supported by 3t.

About 3t

3t is a leading provider of training services and learning technology solutions. With Training, Technology and Transformation at the core of its offering, 3t delivers safety-critical training across energy, renewables, power, marine, construction, gas, electric and water sectors. The company trains more than 200,000 delegates per year and is the number one provider of training to the UK Energy Sector and the Global Offshore Wind market. Its drilling and well control simulation business is the world leader in its field. With offices and training centres across the UK, the Americas and the Middle East, the 3t team is represented by 17 nationalities and present in 60 countries worldwide.

Key Responsibilities

• Chase providers for learner certification by phone and email
• Upload certification to both internal and external systems and portals
• Update internal systems and portals
• Deal with client emails and queries
• Manage incoming and outgoing post
• Update client spreadsheets and reports
• Report on outstanding certification issues
• Ensure that all internal and external processes are followed
• Assist with general administration tasks such as scanning, filing, printing, data input, data extraction
• Ensure that internal systems are kept up to date in accordance with procedures
• Undertake additional duties as requested by the Customer Process Manager

Person Specification

At 3t Our Values Of Innovation, Collaboration And Excellence Are At The Heart Of What We Do. The Successful Candidate Will Have

• Strong communication skills in all forms including written, oral, email, telephone, and presentation
• A positive attitude to dealing with people
• Capable of hands‑on problem-solving, with ability to generate ideas and solutions
• Ability to use own initiative and pay close attention to detail
• Ability to cope with competing demands and to prioritise tasks
• Capable of working independently, and having responsibility as an individual, as well as being able to integrate and operate as part of a team.
• Microsoft Office and typing skills
• Strong organisational and time management skills