Hyperscale Senior Solutions Engineer

Quality Technology Services, LLC; City of Westminster; On-site; GBP 80,000 - 120,000; Full time

Benefits offered by this job

25 days annual leave and public holdi­

32 paid volunteering hours per year

Salary sacrifice pension scheme

Employer paid private medical and ...

Life assurance

Illness financial protection including

Bonus and equity eligible

Job summary

Quality Technology Services, LLC is seeking a hyperscale Senior Solutions Engineer to be the primary technical resource for sales and the sales resource for operations. You will determine customer requirements, present technical solutions, and interface with internal teams to assemble technical, contractual, and service order information.

You will lead design of complex solutions, demonstrate concepts to customers, and respond to RFPs while collaborating with operations to drive initiatives

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5+ years of experience in Sales Engineering.
• 5+ years of experience in data centre infrastructure (space, power, cooling, connectivity).

Responsibilities

• Own the technical relationship with hyperscale clients.
• Lead the design of complex solutions and services with sales teams.
• Present advanced technical concepts through demonstrations and proposals.
• Explain requirements clearly to technical and non-technical audiences.
• Collaborate with operations on initiatives affecting the Solutions Engineering Team.
• Respond to functional and technical elements of RFPs.

Skills

Sales engineering

Data centre infrastructure

Solution design

Technical presentation

Customer-facing

Education

Bachelor's degree or equivalent

Job description

The Hyperscale Senior Solutions Engineer will be the primary technical resource for the sales teams and the sales resource for the operations teams. The Solutions Engineer will determine customer requirements during the evaluation stage of the sales process and will provide technical solutions. This role will answer both business and technical questions from customers while demonstrating the benefits of products and services. This role is the direct interface with internal teams in order to assemble and present technical, contractual, and service order information to our customers. Responsibilities, other duties may be assigned:

• Responsible for the technical relationship with hyperscale clients.
• Lead the design of complex solutions and corresponding services, working with sales personnel in response to customer needs.
• Pesent advanced technical concepts in a clear manner to customers through demonstrations, technical review, and design/proposal presentations.
• Effectively communicate requirements to technical and non-technical audiences.
• Collaborate with operational staff as it relates to initiatives that affect the Solutions Engineering Team.
• Respond to functional and technical elements of RFPs
  Bachelor's degree or equivalent professional experience
• 5 or more years of experience in Sales Engineering, preferably focused on managed services and custom designed solutions or applicable customer facing experience
• 5 or more years of experience working in data centre infrastructure (space, power, cooling, and connectivity) or equivalent experience

Preferred Qualifications

• 8 or more years of experience with enterprise and hyperscale colocation solutioning to include space, power, cooling and connectivity.

Knowledge, Skills & Abilities

• Strong desire and self-motivated to learn and expand knowledge of technical and interpersonal skills.
• Able to demonstrate strong analytical capabilities and technical knowledge by providing innovative yet supportable solutions
• Excellent written and presentation communication skills with the capacity to articulate complex technical topics to varying customer audiences (administrators to executives).
• Ability to work independently and as part of a team.
• Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously.
  As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

• 25 days annual leave and public holidays
• 32 paid volunteering hours per year
• Salary sacrifice pension scheme
• Employer paid private medical and dental cover for employees and dependants
• Life assurance
• Illness financial protection including critical illness cover and income protection
• This role is bonus and equity eligible