Hyperscale Senior Solutions Engineer

QTS Data Centers; Greater London; On-site; GBP 95,000 - 135,000; Full time

Benefits offered by this job

25 days leave

Volunteering hours

Pension plan

Private medical

Life assurance

Illness protection

Bonus & equity

Job summary

QTS Data Centers is seeking a Hyperscale Senior Solutions Engineer to be the primary technical resource for the sales teams and to support operations. You will determine customer requirements during the evaluation stage and provide technical solutions.

You will present complex concepts to customers, translate needs into proposals, and collaborate with operations to align service order details with business goals.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 5+ years in Sales Engineering or customer-facing roles.
• 5+ years of experience in data centre infrastructure (space, power, cooling, connectivity).
• 8+ years in enterprise/hyperscale solutioning is preferred.

Responsibilities

• Own the technical relationship with hyperscale clients.
• Lead design of complex solutions with sales teams.
• Present advanced technical concepts clearly to customers.
• Translate requirements to technical and contractual proposals.
• Collaborate with operations on initiatives affecting the Solutions Engineering Team.
• Respond to functional/technical elements of RFPs.

Skills

Sales engineering experience

Customer facing communication

Presentation skills

Analytical skills

Ability to multi-task under pressure

Teamwork

Education

Bachelor's degree or equivalent

Job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds andoperatesadvanced data centers that support strategic AI,cloudand digital transformation initiatives.We are driven by a mission to connect the world forgoodand our people make it possible. Every single day, thecreativity,dedicationand genuine care for our communitiesare what push us forward and make this atrulyspecial place to be.

The Hyperscale Senior Solutions Engineer will be the primary technical resource for the sales teams and the sales resource for the operations teams. The Solutions Engineer will determine customer requirements during the evaluation stage of the sales process and will provide technical solutions.

This role will answer both business and technical questions from customers while demonstrating the benefits of products and services. This role is the direct interface with internal teams in order to assemble and present technical, contractual, and service order information to our customers.

Responsibilities, other duties may be assigned:

• Responsible for the technical relationship with hyperscale clients.
• Lead the design of complex solutions and corresponding services, working with sales personnel in response to customer needs.
• Pesent advanced technical concepts in a clear manner to customers through demonstrations, technical review, and design/proposal presentations.
• Effectively communicate requirements to technical and non-technical audiences.
• Collaborate with operational staff as it relates to initiatives that affect the Solutions Engineering Team.
• Respond to functional and technical elements of RFPs

Basic Qualifications:

• Bachelor’s degree or equivalent professional experience
• 5 or more years of experience in Sales Engineering, preferably focused on managed services and custom designed solutions or applicable customer facing experience
• 5 or more years of experience working in data centre infrastructure (space, power, cooling, and connectivity) or equivalent experience

Preferred Qualifications:

• 8 or more years of experience with enterprise and hyperscale colocation solutioning to include space, power, cooling and connectivity.

Knowledge, Skills & Abilities:

• Strong desire and self-motivated to learn and expand knowledge of technical and interpersonal skills.
• Able to demonstrate strong analytical capabilities and technical knowledge by providing innovative yet supportable solutions
• Excellent written and presentation communication skills with the capacity to articulate complex technical topics to varying customer audiences (administrators to executives).
• Ability to work independently and as part of a team.
• Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously.

Total Rewards:

• 25 days annual leave and public holidays
• 32 paid volunteering hours per year
• Salary sacrifice pension scheme
• Employer paid private medical and dental cover for employees and dependants
• Life assurance
• Illness financial protection including critical illness cover and income protection
• This role is bonus and equity eligible

The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by QTS in its sole discretion. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [e-mail]