Hygiene & Catering Team Leader

MacGregor Industrial Supplies Ltd; Inverness; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a proactive Hygiene & Catering Team Leader to oversee operations in Inverness. This role combines leadership with a focus on customer service, requiring a candidate who can motivate a team while managing daily tasks and customer inquiries. The ideal candidate will bring strong organizational skills and a solutions-oriented mindset, making a significant impact on the department's success. If you're ready to take the next step in your career and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Experience in team leadership or a strong desire to step into a leadership role.
• Excellent customer service skills with a friendly and solutions-focused approach.

Responsibilities

• Oversee daily operations, ensuring tasks are completed efficiently.
• Lead and motivate the team, setting clear goals and delegating tasks.

Skills

Team Leadership

Customer Service

Time Management

Microsoft Office

Tools

Microsoft Excel

Job description

Full-Time | 37.5 hours per week (Saturday rota) | Based at Henderson Road, IV1 1SN

Are you ready to step into a leadership role that blends organisation, teamwork, and customer focus? We’re on the lookout for a proactive Hygiene & Catering Team Leader to lead our dynamic department in Inverness.

What You’ll Do:

• Take charge of day-to-day operations: from pick tickets and returns to warranties and customer queries.
• Lead, support, and motivate a team—delegating tasks and setting clear goals.
• Handle customer sales enquiries, provide product advice, and manage supplier relationships.
• Monitor performance, identify training needs, and ensure tasks are completed on time.

What You’ll Bring:

• Team leadership experience (or the drive to take that next step!)
• Customer service skills that shine—friendly, helpful, and always solutions-focused.
• Solid organisation and time-management skills.
• Familiarity with Microsoft Office (Excel is a big plus).
• A flexible, can-do attitude with great attention to detail.