Hydraulic Branch Assistant – Customer Champion

HYDRAQUIP HOSE & HYDRAULICS; Conwy; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Holiday allowance

Company pension

Wellbeing support

Volunteer day

Refer-a-Friend bonus

Cycle to Work

Training & development

Job summary

Hydraquip Hose & Hydraulics is seeking a customer-focused team member to join our Welsh branch. You will serve customers at the trade counter and by phone, process orders and quotations, and assist with stock picking, packing and basic workshop tasks.

As part of a small team, you’ll support stock control and branch administration, promoting Hydraquip products while ensuring a safe, organised environment in line with HS standards.

Qualifications

• Customer-focused attitude required.
• Strong communication skills and professional phone/email etiquette.
• Ability to work well in a small team.

Responsibilities

• Serve customers at the trade counter and by phone/email.
• Process orders, quotations and customer enquiries.
• Pick, pack and receipting stock; assist with hose assembly and basic workshop tasks.
• Support stock control and branch administration; promote Hydraquip products.

Skills

Customer focus

Communication

Teamwork

Job description

Hydraquip Hose & Hydraulics is seeking a customer-focused team member to join our Welsh branch. You will serve customers at the trade counter and by phone, process orders and quotations, and assist with stock picking, packing and basic workshop tasks.

As part of a small team, you’ll support stock control and branch administration, promoting Hydraquip products while ensuring a safe, organised environment in line with HS standards.