Hybrid Youth Services Admin Coordinator

Golearnleicestershire; East Midlands; On-site; GBP 33,000 - 34,000; Full time

Job summary

Nottingham City Council is seeking a motivated Business Support Officer to support the Young Futures Hub and Adolescence Youth Service with day-to-day reception and administrative tasks. You’ll be the friendly face at reception, handle enquiries, minuting meetings, booking rooms and maintaining records across multiple sites in Bulwell and Sneinton.

The role requires a proactive, organised individual with excellent communication skills and confidence in engaging with young people and partner

Qualifications

• At least one year’s experience in business support, administration, customer service, or a similar role.
• Proactive and organised approach to managing workload.
• Confident use of Microsoft Office applications (Outlook, Word, Excel, Teams).
• Digital skills and social media awareness.
• Excellent communication and ability to engage with young people, colleagues, citizens and partner agencies.
• Strong administrative skills and ability to handle confidential information.
• Experience in supporting meetings including taking minutes.

Responsibilities

• Be the first point of contact on reception and create a welcoming environment for young people and professionals.
• Minimise meetings, book rooms and interpreters, draft letters and keep systems/records up to date.
• Help process registrations and referrals, manage purchases and invoices.
• Promote the service via social media and support behind the scenes to keep operations running smoothly.

Skills

Customer service

Administration

Communication

Digital skills

Social media awareness

Tools

Microsoft Office (Outlook)

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Nottingham City Council is seeking a motivated Business Support Officer to support the Young Futures Hub and Adolescence Youth Service with day-to-day reception and administrative tasks. You’ll be the friendly face at reception, handle enquiries, minuting meetings, booking rooms and maintaining records across multiple sites in Bulwell and Sneinton.

The role requires a proactive, organised individual with excellent communication skills and confidence in engaging with young people and partner