Hybrid Training Solutions Sales Executive

TUV SUD Limited; United Kingdom; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Holiday entitlement

Pension plan

Life Assurance

Salary sacrifice schemes

Wellbeing support

Hybrid/remote working

Company car / Car allowance

Private Medical Insurance

Job summary

TÜV SÜD UK is seeking a motivated Sales Executive to grow the training and development business by building relationships with new and existing customers and delivering solutions that meet their needs. You will handle enquiries, prepare quotations and support customers throughout the sales journey.

Working with subject matter experts and marketing teams, you will identify opportunities, conduct outbound prospecting, attend events, and drive conversions while maintaining accurate CRM records and

Qualifications

• Strong communication and interpersonal skills.
• Confident using IT systems and databases.
• Ability to manage multiple priorities and meet deadlines.
• Proactive and customer-focused approach.
• Experience selling training, professional services or technical solutions.
• Experience using CRM systems.

Responsibilities

• Handle inbound customer enquiries via telephone, email and CRM inbox.
• Understand customer requirements and recommend appropriate training solutions.
• Prepare and issue quotations within agreed service levels.
• Proactively follow up on enquiries and quotations to maximise conversion opportunities.
• Secure purchase orders and support the completion of the sales process.
• Identify new sales opportunities through existing customer relationships, CRM data and external sources.
• Conduct outbound sales activity, including prospecting and cold calling.
• Promote Academy services to both new and existing customers.
• Support upselling and cross-selling opportunities across the training portfolio.
• Attend industry events, conferences and networking opportunities to generate leads and strengthen customer relationships.
• Build and maintain strong relationships with customers and key accounts.
• Conduct customer meetings and site visits where required.
• Deliver high standards of customer service throughout the customer journey.
• Gather and utilise customer feedback to improve customer experience and identify additional opportunities.
• Maintain accurate and up-to-date records across CRM systems and databases.
• Utilise internal systems and market intelligence to support sales activity.
• Monitor sales activity against KPIs and agreed objectives.
• Produce accurate reports and maintain relevant sales documentation.
• Work closely with Technical Trainers, Marketing and Business Development colleagues to support sales objectives.
• Share market intelligence and customer feedback with the relevant stakeholders.
• Contribute to team initiatives and continuous improvement activities.

Job description

TÜV SÜD UK is seeking a motivated Sales Executive to grow the training and development business by building relationships with new and existing customers and delivering solutions that meet their needs. You will handle enquiries, prepare quotations and support customers throughout the sales journey.

Working with subject matter experts and marketing teams, you will identify opportunities, conduct outbound prospecting, attend events, and drive conversions while maintaining accurate CRM records and