Hybrid Systems Assistant — HR/Payroll Tech Support

North Lanarkshire Council; Motherwell; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

27 days annual leave

Hybrid working

Job summary

North Lanarkshire Council is seeking enthusiastic individuals to join the Systems Team within our Employee Service Centre to provide first line system administration and support for HR/Payroll systems.

You will gain experience with iTrent and Service Now, ensure security and access controls, and participate in testing of current and new software. This hybrid role is based at the Civic Centre in Motherwell, with internal applicants advised to apply via MySELF.

Qualifications

• Educated to National 5 or equivalent.
• Moderate experience in HR/Payroll environment.
• Knowledge of HR/Payroll systems and processes.
• Understanding of iTrent and Service Now.
• Good communication and teamwork skills.
• High standard of numeracy and analytical skills.

Responsibilities

• Provide first line system administration, operational and security support.
• Support with iTrent and Service Now enquiries.
• Ensure system security and appropriate access levels.
• Participate in testing of current, new or enhanced software and functionality.

Tools

iTrent

Service Now

Job description

North Lanarkshire Council is seeking enthusiastic individuals to join the Systems Team within our Employee Service Centre to provide first line system administration and support for HR/Payroll systems.

You will gain experience with iTrent and Service Now, ensure security and access controls, and participate in testing of current and new software. This hybrid role is based at the Civic Centre in Motherwell, with internal applicants advised to apply via MySELF.