Hybrid Support Systems Administrator - Data & Reporting

Achieve Together; Leatherhead; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Career progression

Employee discounts

Stream health app

Life Assurance

Job summary

Achieve together is seeking a motivated Support Systems Administrator to join our Community Hub team in Leatherhead on a full-time, hybrid basis. You will support core operations, manage security access, data imports/exports, and reporting metrics while resolving system issues.

The role requires experience helping users, troubleshooting, strong Excel/Office skills, stakeholder engagement, and careful data handling.

Qualifications

• Experience of providing help/support and guidance to system users.
• Experience using Microsoft Office applications (Excel, Word, PowerPoint).
• Strong troubleshooting skills and ability to engage with multiple stakeholders.
• Excellent written and verbal communication skills and attention to detail.
• Ability to handle confidential/sensitive data in a fast-paced environment.

Responsibilities

• Identify trends in queries to drive development/automation.
• Support users with system adoption and training.
• Perform root cause analysis of system issues.
• Carry out data cleansing and maintenance activities.
• Assist with data validation and reporting requirements.

Skills

User support

Microsoft Office

Troubleshooting

Stakeholder management

Attention to detail

Analytical skills

Organisational skills

Written communication

Confidential data handling

Teamwork

Tools

Excel

Word

PowerPoint

Job description

Achieve together is seeking a motivated Support Systems Administrator to join our Community Hub team in Leatherhead on a full-time, hybrid basis. You will support core operations, manage security access, data imports/exports, and reporting metrics while resolving system issues.

The role requires experience helping users, troubleshooting, strong Excel/Office skills, stakeholder engagement, and careful data handling.