Hybrid Supply Chain Coordinator – Data-Driven Ops

Arqiva Group; West Yorkshire; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Salary up to £30k

Hybrid working culture

Generous pension 6–10%

Wellbeing programme

Learning platforms for development

Discounts and gymflex benefits

Job summary

Arqiva Group is seeking a Supply Chain Coordinator to manage the end-to-end order flow across Smart Metering and Utilities services from Huddersfield. On-site role with responsibilities spanning order processing, data analysis and supplier coordination to ensure accurate, timely delivery and revenue protection.

The role focuses on maintaining data accuracy, supporting billing and reconciliations, and delivering reports to drive operational performance.

Qualifications

• Experience processing customer orders and returns across the purchase-to-pay lifecycle.
• Managing multiple customers and suppliers with competing priorities and service commitments.
• Strong analytical skills to interpret data and reconcile discrepancies.
• Experience supporting revenue-generating activities and ensuring transactional accuracy.
• Experience identifying and resolving data and transaction discrepancies.
• Ability to manage high-volume operational processes with attention to detail.
• Experience working to SLAs and performance targets.

Responsibilities

• Manage customer orders, deliveries and returns across multiple customers and suppliers.
• Process billing triggers, credits and refunds to support revenue.
• Primary contact for customer and supplier inquiries; resolve issues promptly.
• Analyse forecasts, orders and returns to inform planning and decisions.
• Convert order data into Purchase Requisitions and update systems.
• Track orders through lifecycle and provide timely status updates to stakeholders.
• Collaborate with Finance and Supply Chain on billing and reconciliations.
• Produce operational and commercial reports to support performance.

Skills

Order processing

Multi-customer management

Data analysis

Revenue protection

Discrepancy resolution

High-volume ops

SLA adherence

Tools

Excel

Oracle Financials

ServiceNow

Job description

Arqiva Group is seeking a Supply Chain Coordinator to manage the end-to-end order flow across Smart Metering and Utilities services from Huddersfield. On-site role with responsibilities spanning order processing, data analysis and supplier coordination to ensure accurate, timely delivery and revenue protection.

The role focuses on maintaining data accuracy, supporting billing and reconciliations, and delivering reports to drive operational performance.