Hybrid Billing & Supply Specialist

SmartestEnergy UK; Worthing; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

Flexible remote time (up to 30 days a/

Job summary

SmartestEnergy UK is seeking a motivated, detail-oriented individual to help ensure customers are billed accurately and on time. You will manage billing processes, maintain customer records, and work with internal teams to resolve issues in line with industry guidelines.

The role emphasizes strong problem-solving, proactive knowledge development in the UK energy sector, and collaboration with stakeholders. Hybrid working is available, with travel occasionally to other offices as needed.

Qualifications

• Basic computer literacy and familiarity with common office software.
• Ability to work within a team to meet targets and deliver high levels of customer service.
• Experience in a similar role with transferable skills.
• Excellent attention to detail and due diligence in all tasks.

Responsibilities

• Ensure billing accuracy and timely processing.
• Manage customer records and billing processes in line with guidelines.
• Investigate and resolve billing issues with internal teams and stakeholders.
• Identify trends and propose process improvements for efficient outcomes.

Skills

Computer literacy

Team collaboration

Customer service

Attention to detail

Job description

SmartestEnergy UK is seeking a motivated, detail-oriented individual to help ensure customers are billed accurately and on time. You will manage billing processes, maintain customer records, and work with internal teams to resolve issues in line with industry guidelines.

The role emphasizes strong problem-solving, proactive knowledge development in the UK energy sector, and collaboration with stakeholders. Hybrid working is available, with travel occasionally to other offices as needed.