Hybrid Strategic Process Transformation Consultant

Halfords Group PLC; Cotswold District; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays

Pension

Life assurance

Annual discretionary bonus

Job summary

Halfords Group PLC is seeking a Business Process Consultant to help shape the future design of processes, operating models and ways of working. You will lead current and future state mapping, engage senior stakeholders, and identify opportunities to simplify and improve how we operate.

You will collaborate across transformation initiatives, translate business needs into actionable requirements, and ensure measurable benefits are delivered.

Qualifications

• Proven experience in Process Improvement, Business Process Consulting, or a similar transformation-focused role.
• Strong experience mapping and redesigning complex business processes, including AS-IS and TO-BE states.
• Skilled in requirements gathering, workshop facilitation, and translating business needs into structured deliverables.
• Confident engaging with senior leaders and executive stakeholders, able to influence thinking and challenge constructively when required.
• Highly outcome-focused, always able to connect recommendations back to business, customer, operational, or financial benefits.
• Strong analytical and problem-solving skills, with the ability to simplify complexity and identify practical improvements.
• Excellent communication and presentation skills, comfortable presenting recommendations and leading discussions with a wide range of stakeholders.
• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.

Responsibilities

• Lead current state and future state process mapping activities, identifying opportunities to improve efficiency, effectiveness, and customer outcomes
• Facilitate workshops and stakeholder sessions to define business challenges, gather requirements, and shape solutions aligned to strategic objectives
• Analyse business processes, operating models, and ways of working to identify inefficiencies, risks, bottlenecks, and opportunities for improvement
• Translate business objectives into clear, structured requirements, process models, workflow diagrams, and impact assessments
• Challenge assumptions, scope, and proposed solutions constructively, ensuring initiatives are focused on delivering meaningful business outcomes
• Define measurable benefits and success criteria, supporting the business in tracking the value delivered through change initiatives
• Support delivery and implementation teams to ensure solutions remain aligned to agreed requirements and intended outcomes

Skills

Process mapping

Stakeholder engagement

Requirements gathering

Workshop facilitation

Analytical thinking

Communication

Change management

Problem solving

Job description

Halfords Group PLC is seeking a Business Process Consultant to help shape the future design of processes, operating models and ways of working. You will lead current and future state mapping, engage senior stakeholders, and identify opportunities to simplify and improve how we operate.

You will collaborate across transformation initiatives, translate business needs into actionable requirements, and ensure measurable benefits are delivered.