Hybrid SMB Account Growth Manager

Apollo.io; United Kingdom; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Apollo.io is seeking an Account Manager for our SMB segment. You will drive expansion revenue and retention across a book of ~300 accounts, focusing on maximizing value from our platform and identifying upsell opportunities.

You will collaborate with Customer Success, Support, Onboarding, and Product to deliver a seamless customer experience. This hybrid role requires strong consultative selling skills, at least 1 year managing a large SMB book, and the ability to handle ~5+ meetings daily, with

Qualifications

• Own a large book of SMB accounts and drive expansion and retention.
• Proven track record of meeting targets in a SaaS or tech environment.
• Strong consultative selling and stakeholder management across teams.

Responsibilities

• Manage the full sales process from initial contact to close (avg 30 days).
• Negotiate renewals and upsells across a book of ~300 SMB accounts.
• Maintain and develop a healthy pipeline with inbound and outbound opportunities.
• Collaborate with Customer Success, Support, Onboarding and Product teams to ensure value realization.

Skills

Account management

Sales pipeline

Negotiation

Relationship management

Consultative selling

Tools

Salesforce

Job description

Apollo.io is seeking an Account Manager for our SMB segment. You will drive expansion revenue and retention across a book of ~300 accounts, focusing on maximizing value from our platform and identifying upsell opportunities.

You will collaborate with Customer Success, Support, Onboarding, and Product to deliver a seamless customer experience. This hybrid role requires strong consultative selling skills, at least 1 year managing a large SMB book, and the ability to handle ~5+ meetings daily, with